Diesel Service Advisor

Diesel Service Advisor

Position at Swift Transportation

Location: 4141 Park West Dr., Columbus, OH 43228 Pay: $23.00 - $27.00 per hour (based on experience) Schedule: Wednesday - Saturday | 6:30 AM - 7:00 PM

Why Join Swift Transportation?

At Swift, we're more than a transportation company. We're an industry leader that invests in our people through training, career growth, competitive benefits, and a supportive team environment.

What You'll Get

Competitive Pay: $23 - $27/hour based on experience

Work-Life Balance

• 3-day weekends every week (Sunday-Tuesday off!)
• 2 weeks of PTO accrued in your first year
• Immediate eligibility for holiday pay

Financial Benefits

• Quarterly bonus opportunities
• 401(k) with company benefits
• Employee Stock Purchase Plan
• Overtime eligible

Health & Wellness

• Medical, Dental, Vision, Life & Disability Insurance
• Flexible Spending Accounts (Health & Dependent Care)
• Employee Assistance Program
• Pet Insurance

Professional Growth

• Career advancement opportunities
• Ongoing training and development
• Tuition Assistance Programs
• Debt-Free College Programs

Additional Perks

• Employee discounts
• Volunteer opportunities in the community
• Supportive team culture

What You'll Do

As a Service Planner, you'll play a critical role in keeping our fleet moving by coordinating repairs, assigning work, and communicating with drivers, vendors, and internal teams.

Responsibilities include:

• Processing repair orders and maintenance requests
• Assigning jobs and coordinating daily shop workflow
• Communicating repair updates and estimated completion times
• Coordinating repairs with outside vendors and warranty providers
• Working closely with Parts, Driver Services, Safety, and Customer Service teams
• Managing road service calls within a 75-mile radius
• Maintaining repair records and shop logs
• Supporting a safe, efficient, and customer-focused shop operation

What You'll Bring

• 1+ year of service planning experience preferred
• Experience as a Service Writer, Warranty Administrator, Technician, or related mechanical role may be considered
• Knowledge of heavy-duty truck equipment and repair processes
• Strong customer service and communication skills
• Basic computer and keyboarding skills

Requirements

• Valid Driver's License
• Ability to pass a comprehensive background check
• Pre-employment hair follicle drug screening

About Swift Transportation

For more than 50 years, Swift Transportation has been a leader in the trucking industry. With locations nationwide and a culture focused on development, teamwork, and innovation, we provide employees with opportunities to grow their careers while making a meaningful impact. The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

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