FLEX GXP Support Agent

Gxp Agent

This position is responsible for all GXP support, ensuring optimal operations across assigned properties. The GXP Agent works closely with on-property teams to uphold service standards, streamline communication, and maximize operational efficiency.

Key Responsibilities:

• Manage room inventory and execute daily room assignments for designated properties
• Coordinate closely with front office, housekeeping, and sales departments to ensure accurate room blocking and guest accommodation
• Monitor special requests, VIP arrivals, and group room blocks to ensure proper execution
• Analyze occupancy trends and adjust room assignments to support operational goals
• Maintain consistent communication with on-property teams and APRC leadership
• Accurately document daily activity and deliverables in internal systems
• Identify and escalate operational issues and opportunities for improvement
• Other responsibilities as needed

Qualifications:

• Minimum of 2 years of relevant experience in a business-related role (e.g., hotel operations, inventory management, business analytics, or customer service)
• Strong organizational, analytical, and communication skills
• Ability to work independently in a remote environment while maintaining high productivity
• Flexibility to support weekend and holiday coverage as needed

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Washington Applicants Only: Employees will accrue paid sick leave, 0.03334 PTO balance for every hour worked and be eligible to receive minimum of 4 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.