Front Desk Receptionist
Advanced Dermatology
Front Desk Receptionist
A busy and friendly dermatology practice is looking for an enthusiastic and dependable front desk receptionist. Classification: Hourly Pay Range. Department: Aurora Front Office Reports to: Aurora Front Office Supervisor Front Office Essential Job duties:
- Assisting patients in a friendly and efficient manner.
- Checking in and out patients.
- Data Entry.
- Verifying and updating patient information including demographics and insurance.
- Verifying Referrals and Authorizations for services.
- Taking calls in a multi-line phone system.
- Processing and logging payments for copays and cosmetic procedures/product.
- Scheduling appointments and procedures.
- Managing high volume schedules for numerous providers.
- Scanning and attaching a high volume of documents.
- Managing medical records.
- Processing faxes and referrals.
- Various administrative tasks as required.
Education, Experience, and Licensing Requirements/Skills:
- High School Diploma or GED.
- Must be proficient with verbal and written communication.
- Must be reliable and able to work in a fast-paced high-volume environment.
- Excellent Multi-tasking skills and flexibility.
- Experience with EMR (electronic medical records), HIPAA, insurance and referrals preferred.
- Basic Computer Skills. (Microsoft Word, Excel, 80 wpm)
- Spanish speaking preferred.
Competency:
- EMR knowledge
- Data entry
- Know how to operate computers, phones, photocopiers, scanners, filing cabinets, and fax machines.
- Proficient with written, communication and basic math skills
- Compliant with HIPAA and OSHA
Supervisory Responsibility: This position has no supervisory responsibilities. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Physical Demands: This is largely a sedentary role; however, some scanning is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary. Position Type and Expected Hours of Work: This is a full-time 40 hours position. Days and hours of work are between Monday through Friday, 7:15 am – 5:30 PM; Saturday 7:45 am – 12:30 PM Travel To other office locations as required. Benefits: Full time employees are offered Medical, Dental, Vison coverage, paid holiday, vacation and sick leave. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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