Senior Human Resources Manager (Risk Management & Benefits)

Job Title

Employer: Osceola County

Salary: $91,020.80 - $100,131.20 Annually

Location: 1 Courthouse Square, Kissimmee, FL

Job Type: Full-time

Job Number: 02907

Department: HUMAN RESOURCES

Opening Date: 04/01/2026

Closing Date: Continuous

General Description of Duties

Salary commensurate with qualifications and experience. Target hiring range: $91,020.80 - $100,131.20. Note to internal applicants: internal candidates in the same classification and/or paygrade as the position posted will not receive a pay adjustment if selected.

Under the direction of the Human Resources & Risk Management Director, this position is responsible for the management and oversight of the County's self-insured employee benefits and workers' compensation programs, loss prevention initiatives, and all insurance programs, including property and casualty, automobile, general liability, and officials' and employers' liability. The role also oversees the development, implementation, and maintenance of comprehensive risk management and safety policies.

Essential Job Functions

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

• Plans, manages, coordinates and exercises general supervision over personnel engaged in Benefits, Risk Management, and Safety activities.
• Establishes procedures for the submission of accident reports and handling of claims; performs related duties as required.
• Closely monitors and evaluates losses and provides verbal and written information to departments to support loss prevention efforts.
• Oversees and reviews investigations and analyzes incident reports and complaints involving work-related injuries and illnesses; prepares reports identifying hazards, violations, and accidents; recommends corrective measures to prevent recurrence.
• Conducts a variety of organizational and operational studies and investigations; recommends modifications to Benefits, Risk, and Safety programs, policies, and procedures, as appropriate.
• Identifies and analyzes areas of potential risk and hazards across all phases of County operations and recommends appropriate mitigation strategies.
• Oversees the activities of third-party administrators (TPAs) for the County's self-insurance programs, as well as insurance consultants and actuaries.
• Prepares the Risk Management and Benefits budgets and assists the Human Resources & Risk Management Director in formulating annual goals and evaluating progress toward those goals and other departmental objectives.
• Designs and recommends training and development strategies to meet the needs of the County's workforce.
• Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends appropriate service and staffing levels in accordance with departmental policies.
• Participates in the development and delivery of seminars, workshops, and training initiatives.
• Closely monitors state and federal laws related to insurance, workers' compensation, and other regulations impacting the County's work environment.
• Maintains open and effective communication with employees at all levels, including management and executive leadership, to support information sharing and efficient departmental operations.
• This position is designated as Tier 2; incumbents are required to report to work as directed during County emergencies or disaster situations.
• Performs duties as assigned/necessary which are related or logical in assignment to the position.

Minimum Qualifications

Education: Bachelor's Degree in Business Administration, Public Administration, or closely related field. Experience: Four (4) years of progressively responsible experience performing duties consistent with the essential job functions, supplemented by two (2) years of experience in a management or supervisory capacity. Some experience within the Florida public sector is required. Miscellaneous: Must possess and maintain a valid Florida driver's license. Associate in Risk Management (ARM) and/or Certified Safety Professional (CSP) designation preferred.

Knowledge, Skills and Abilities

• Principles, practices, and procedures of risk management, including loss prevention and mitigation strategies.
• Methods and techniques of risk analysis, claims management, and exposure evaluation.
• Health insurance programs, managed care systems, and workers' compensation administration.
• Loss control practices and safety program development and implementation.
• Budget development, administration, and financial management techniques.
• Modern office practices, procedures, and computer systems, including relevant software applications.
• Principles and procedures of financial recordkeeping, reporting, and data analysis.
• Supervisory principles, including training, coaching, and performance evaluation.
• Applicable Federal, State, and local laws, codes, regulations, and industry standards related to risk management and workplace safety.
• Plan, manage, and implement a comprehensive, County-wide risk management program, including risk analysis, workers' compensation, health insurance administration, loss control, and safety initiatives.
• Monitor programs and ensure compliance with applicable laws, regulations, policies, and industry standards.
• Analyze complex data and situations, identify risks, and develop effective solutions and recommendations.
• Interpret and apply Federal, State, and local laws, policies, and procedures related to risk management and employee benefits.
• Develop, manage, and monitor program budgets and related financial activities.
• Prepare clear, concise, and comprehensive reports, presentations, and correspondence.
• Communicate effectively, both orally and in writing, with County officials, employees, external partners, and the public.
• Establish and maintain effective working relationships across all levels of the organization.

Physical Demand: Light

• 15 pounds maximum lifting.
• Rare lifting, carrying up to 10 lbs.
• If less lifting involved will require significant walking/standing.
• Expressing or exchanging ideas by spoken word or perceiving sound by ear.
• Good eyesight for production or safety of self and others.

• Physical agility is required in kneeling, bending, stooping, and reaching.

Employee Benefits

Welcome to a workplace that values you. Osceola County offers a comprehensive benefits package to fit your needs and the needs of your family.

Join us in making a difference in our community, knowing we're here to support you every step of the way.

Group Health, Dental, Vision, and Life Insurance

Medical and Dental Insurance at no cost to the employee. In addition, the County contributes 83.5% to the dependent(s) premium coverage.

Deductions Per Paycheck - HRA Base Plan

Coverage - Employee - Employee + 1 - Family

Health-HRA Base - $0.00 - $130.46 - $202.93

HRA Buy-Up - $37.60 - $174.33 - $271.19

Dental Base - $0.00 - $12.72 - $23.42

Dental Buy-Up - $3.35 - $19.24 - $32.63

Vision - $3.42 - $6.84 - $9.15

Short-Term Disability - $0.00 - N/A - N/A

Long-Term Disability - $0.00 - N/A - N/A

Short-Term and Long-Term Disability

At no cost to the employee. The County offers Short-Term and Long-Term Disability at 60% of the employee's weekly base salary. The employee has the option to purchase an additional 10% coverage.

Employee Assistance Program (EAP)

EAP provides confidential counseling and referral services to employees and their family members at no cost.

Employee Wellness Program

Employee Wellness Program promotes a variety of activities to encourage total well-being including physical, emotional, and financial health. Rewards can