Lead Technology Solutions Professional

Role Description

Become a part of our caring community at Humana, a Fortune 50 company, committed to health and well-being through personalized care and community engagement. We are looking for a Lead Technology Solutions Professional who can build applications in Salesforce Health Cloud for our rapidly expanding Primary Care business. The goal is to empower our Medicare sales agents who assist seniors in choosing our senior-focused primary care services. You will sit at the intersection of the latest technology and enhancing the health and happiness of our clients.

If you are eager to leverage your technical skills to promote healthier lifestyles, this position could be for you.

As a Lead Technology Solutions professional, you will:

• Work directly with Senior Leadership on the Primary Care Growth Team.
• Build Sales applications on Salesforce Health Cloud and expand beyond Salesforce.
• Learn new programming paradigms and adopt emerging tools as the software engineering world evolves.
• Utilize current sales agent tools including managed packages like Blackthorn, BrainShark, and Spiff.
• Explore the latest AI technologies to enhance our services.

Responsibilities

• Design and Development:
  • Develop Salesforce Health Cloud features using Omniscript, Apex, and Flows.
  • Create custom applications, workflows, and automation using Salesforce tools including Omniscript, Apex, Visualforce, Lightning Components, and Salesforce APIs.
  • Build user interfaces and integrate Salesforce with external systems like Mulesoft.
  • Contribute to full‑stack development beyond Salesforce, including UI frameworks, backend services, APIs, and data integrations.
  • Evaluate and adopt new tools, frameworks, languages, and architectural patterns as business and technology needs evolve.
• Collaboration:
  • Work with business analysts, project managers, and end-users to gather requirements and translate them into technical solutions.
  • Collaborate with cross-functional teams in sales, marketing, and IT to ensure solutions align with business objectives.
  • Provide hands‑on technical leadership, mentoring developers, and setting engineering best practices.
• Testing and Maintenance:
  • Ensure application stability, performance, and security through testing and code reviews.
  • Troubleshoot production issues, debug complex problems, and provide long‑term system support.
  • Promote CI/CD, strong development lifecycle practices, and scalable deployment strategies.
• Documentation in ADO:
  • Create and maintain technical documentation, including architecture designs, solution specifications, and test plans.
  • Maintain knowledge transfer (KT) documentation and system configuration records in Azure DevOps (ADO).

Qualifications

• Bachelor's degree or 4+ years' experience with Salesforce development.
• 2+ years of project leadership experience.
• 3+ years of Salesforce experience with proficiency in Sales and Health Cloud using Omniscript, Apex, and Flows.
• Salesforce Certifications: Sales/Service/Health Cloud, Administrator, Platform Developer, and Omnistudio Consultant.
• Experience managing multiple tasks and deadlines with strong attention to detail.
• Effective communication skills both verbal and in writing, with the ability to present to senior leaders.

Preferred Qualifications

• Experience with integrating Salesforce with external systems through Mulesoft.
• Full‑stack development experience outside Salesforce (e.g., JavaScript frameworks, backend services, APIs, cloud platforms).
• Certified OmniStudio Developer or Platform Developer II.
• Salesforce expertise in Sharing & Visibility, Deployment Strategies, Platform App Builder, Advanced Administration.
• Health Cloud Accredited Professional.
• Healthcare Industry Certified AI Specialist.
• Certified AI Associate.
• Advanced Administrator.
• Salesforce Certified Associate.

Additional Information

• This position follows a remote work style; however, the candidate must live close to one of our designated IT locations: Louisville, KY; Tampa, FL; Dallas, TX; Boston, MA; New York City; Washington, D.C; Atlanta, GA; Nashville, TN; Chicago, IL; or Charlotte, NC.
• Work-At-Home Requirements:
  • Minimum download speed of 25 Mbps and upload speed of 10 Mbps is required; wireless, wired cable, or DSL connection is suggested.
  • Satellite, cellular, and microwave connection can be used only if approved by leadership.
  • Employees who live and work from Home in California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
  • Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
  • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
• Interview Process: We will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. If selected, you will receive outreach from HireVue to complete an On-Demand prescreening interview.
• Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
• Scheduled Weekly Hours: 40
• Pay Range: $117,600 - $161,700 per year. This job is eligible for a bonus incentive plan based on company and/or individual performance.

Benefits

• Humana offers competitive benefits that support whole-person well-being.
• Benefits include medical, dental, and vision coverage.
• 401(k) retirement savings plan.
• Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave).
• Short-term and long-term disability.
• Life insurance and many other opportunities.