Senior Software Engineer, Data Platform

Position Description:

At ServiceTrade, you'll build technology that matters - for your career, your team, and the thousands of commercial contractors who rely on our platform every day. We're on a mission to partner with commercial trades to deliver technology that enhances technician productivity, improves customer experiences, and drives scalable growth.

We're looking for a Senior Software Engineer, Data Platform who's excited to make an impact. In this role, you will be responsible for leading the design, development, and optimization of our scalable batch and streaming data pipelines using Python, SQL, and key AWS technologies like DMS and Kinesis. You will own the architecture of our enterprise cloud data platforms, build high-performance ETL/ELT workflows, drive CI/CD and Infrastructure-as-Code best practices, and mentor junior engineers while leveraging modern AI-assisted tools to ensure system reliability, performance, and data integrity across our entire ecosystem.


Why ServiceTrade:

You'll belong here from the start.

We bring together kind, curious people with diverse perspectives and trust them with meaningful work. You'll have ownership, clarity, and support to solve real problems, make a visible impact for our customers, and continue growing as your role evolves.

On the Data Platform team, you'll have the opportunity to architect and scale mission-critical streaming and batch pipelines that directly power advanced analytics for thousands of commercial contractors. You will take true end-to-end ownership of complex data systems, leverage cutting-edge AI-assisted engineering tools to accelerate delivery, and mentor the next generation of engineers in a collaborative, quality-driven environment.


About You:

You are someone who takes full ownership of your work and thrives on delivering solutions. If there's a problem in our system, no matter where the root cause lies, you pursue it until it's resolved - ensuring our customers experience a seamless service. You never compromise on quality and are always looking for ways to improve performance, scalability, and efficiency. With a proactive mindset, you aim to not just meet, but exceed customer expectations. Your can-do attitude drives you to find answers and make an impact, no matter the challenge.

Key Responsibilities and Activities:

• Lead development, testing, and maintenance of scalable Python code for data ingestion, transformation, and processing across streaming and batch architectures.
• Design and optimize data models and transformation logic that support advanced analytics and evolving BI needs, with built-in data quality and performance.
• Build and tune high-performance ETL/ELT workflows using AWS DMS, Kinesis, and related data integration technologies.
• Diagnose and resolve pipeline issues, implementing preventative measures that guarantee data integrity and reliability.
• Mentor junior engineers and establish documentation standards for code, models, and processes to enable knowledge transfer and best practices.

Knowledge and Skills:

• Data Engineering Mastery: Experience in data engineering, demonstrating expertise in designing, conducting rigorous code reviews, and managing complex, large-scale ETL/ELT pipelines.
• Expertise in Cloud Data Platforms: Deep understanding and hands-on experience with enterprise-grade cloud data platforms such as Redshift, BigQuery, or Snowflake, including their architectural nuances and performance optimization strategies.
• Advanced Programming Proficiency: Expert-level skills in Python and SQL (including advanced optimization techniques in MySQL, Postgres, and SQL Server), coupled with extensive experience with complex transformations and a strong command of AWS services (DMS, S3, Airflow, Kinesis, DocumentDB, CloudWatch, Kubernetes, Glue).
• CI/CD and Infrastructure-as-Code Leadership: Proven ability to establish and maintain robust version control (GitHub) workflows, architect and implement sophisticated CI/CD pipelines for data infrastructure, and a strong advocate for infrastructure-as-code principles and tools.
• AI-Assisted Development: Practical experience using AI coding tools (Claude Code, Copilot, Cursor) to accelerate delivery - and the judgment to review, test, and own the output.

A few things you'll want to know:

What does ServiceTrade do?

ServiceTrade is a best-in-class field service management platform that helps commercial fire protection and mechanical service contractors build efficient and growing businesses. With more than a decade of innovation and 1500 customers, ServiceTrade streamlines operations from the field to the office, boosts technician productivity, and enhances the end-customer experience.

Ok, so why should I care about that?

Our customers do essential work - often behind the scenes - and our software helps them do it better. They're smart, hardworking people, and we take pride in helping them grow their businesses, earn more revenue, employ more skilled workers, and deliver greater value to their own customers. When you work at ServiceTrade, your impact extends beyond our walls, supporting communities and markets you might never have thought about - and making work that truly matters every day.

What kind of working environment do you have?

We're a growing business focused on building with intention and operating with purpose. You'll have meaningful responsibility and the trust to do your best work from the start. We encourage calculated risks and bold experimentation, while providing opportunities to learn, grow, and turn today's lessons into tomorrow's breakthroughs-all in service of big ambitions and real customer impact.

Learn more about our culture and values on our About Us page.

What kind of benefits do you offer?

• Medical through Cigna, PPO and HDHP options, including a Health Savings Account with company contributions Dental and Vision through Unum
• Flexible Spending Account and Dependant Care Account
• Company-paid Life insurance, STD and LTD
• Voluntary benefits including Supplemental Life Insurance, Critical Illness, Accident and Pet Insurance
• 401(k) with up to 3% employer match and NO vesting period
• Flexible PTO policy
• 10 company holidays
• Parental Leave
• Paid Time Off for Volunteering
• Employee Reimbursement Program to use for well-being, technology and/or professional development

Want to know more?

Go ahead and apply! Let's get to know each other.

#LI-(Remote)

ServiceTrade is not registered to hire in all 50 states. You must reside in one of the states listed to be considered.

(AL, AR, AZ, CA, CO, CT, DE, FL, GA, IL, IN, KY, LA, MD, ME, MI, MN, MO, NC, NH, NJ, NY, OH, OR, PA, SC, TN, TX, UT, VA, VT, WA)

EEO Statement:
ServiceTrade provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Please Be Aware of Recruiting Scams

To protect yourself against the increasing number of recruiting scams, please make sure that you are communicating with ServiceTrade. We communicate through our corporate website servicetrade.com, through corporate emails utilizing our domain name of @servicetrade.com, and through servicetrade.greenhouse.io. Be vigilant when checking domains because imitators often make very small changes to trick the eye. Additionally, please know that ServiceTrade does not use text messaging or public messaging platforms, such as Telegram or Whatsapp, to make initial contact with candidates and ServiceTrade will never ask an employment candidate for financial information or for payment of any kind.