Workplace Exp Coordinator

Workplace Exp Coordinator

Bill Rate: $22-26/HR Location: 660 Atlanta Student Movement Boulevard SW, Atlanta, GA 30314 - Hours: 8-5 M-F

Resource's typical working day

What you'll do:

• Manages calendar coordination for events.
• First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
• Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
• Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
• Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
• Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
• Coordinate with vendors who supply services or goods to the workplace.
• Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
• Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

Must Have Skills:

• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Strong organizational skills with an inquisitive mindset.
• Knowledgeable on Docusign is a plus.

Years of Experience: 2 years of job-related experience.

Education: High School Diploma or GED

Software skills: Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

Summary: As a Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.