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CUSTOMER EXPERIENCE COORDINATOR + PERSONAL ASSISTANT

Amy Robeson

Brentwood, TN

Job Description

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Brentwood, TN Area

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Local, In-Person Position

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I’m looking for an amazing, organized, proactive person to join my team at Amy Robeson / Sacred Awakening!

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This is a unique opportunity for someone who enjoys variety, loves helping people, and thrives in a creative, heart-centered environment.

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The role combines personal assistance, customer service, social media support, and helping behind the scenes with our live crystal shows!

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WHAT YOU’LL BE DOING

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Customer Service & Inbox Management

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  • Monitor and respond to customer service emails and inquiries.
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  • Manage Facebook and Instagram messages and comments.
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  • Respond to communication through SMS, WhatsApp and LiveChat
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  • Provide voice/phone customer service for our students
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  • Identify important messages that need my personal attention and make sure I’m aware of them.
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  • Follow up on customer questions, requests, and outstanding conversations.
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  • Help ensure nothing falls through the cracks!
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Social Media & Community Support

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  • Help manage our social media accounts and Facebook communities.
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  • Respond to comments, questions, and messages.
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  • Assist with scheduling posts and keeping our communities engaged.
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  • Support additional social media projects as needed.
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Crystal Shows & Live Sales

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  • Help prepare and organize crystals for our live shows.
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  • Assist with product displays, inventory, and pricing.
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  • Provide behind-the-scenes assistance during live crystal shows.
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  • Help track customer purchases and coordinate orders.
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  • Assist with packaging, shipping preparation, and customer follow-ups.
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Personal & Administrative Assistance

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  • Help organize my schedule, priorities, and daily tasks.
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  • Assist with projects, scheduling, and administrative needs.
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  • Help with local errands and occasional events.
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  • Be a proactive extra set of hands to keep things running smoothly!
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WHO WE’RE LOOKING FOR

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Extremely organized and detail-oriented.

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Excellent written communication and customer service skills.

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Comfortable with Facebook, Instagram, email, and online technology.

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Self-motivated, dependable, and proactive.

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Able to manage multiple responsibilities and prioritize effectively.

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Friendly, professional, and genuinely enjoys helping people.

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Comfortable working within a spiritual, healing, and personal-development business.

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Experience in customer service, social media, administration, or personal assistance is preferred.

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POSITION DETAILS

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  • Local candidates only — Franklin, Brentwood, or surrounding Nashville areas.
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  • Must be available to work in person at our office.
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  • Schedule and compensation discussed during the interview process.
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HOW TO APPLY

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Please email View email address on ziprecruiter.com with:

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  1. Your resume and relevant experience.
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  2. A little about yourself and why you’d be a great fit.
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  3. A short 2-5 minutes video describing the ideal way to handle customer complaints
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  4. Your general availability and location.
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Apply
Vacancy posted 2 days ago
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