Front Desk Night Auditor
Holiday Inn Express
Front Desk Night Auditor
We are looking for a Night Auditor to join our team! Our ideal candidates have a flair for communication and the ability to problem solve. This is an over-night position, hours are 11 PM to 7 AM! MUST BE AVAILABLE TO WORK WEEKENDS!
Responsibilities include:
- Running the night audit and resetting the operating system for next days business
- Sending out daily financial reports to above property and corporate team
- Greeting guests both in person and over the phone
- Coordinating guest check-in/check-out and assisting guests with making reservations
- Answering guest questions and assisting guests with any problems they may experience
- Monitoring daily reservations and ensuring assigned rooms are prepared prior to check-in
- Handling financial transactions (both cash and credit)
- Promptly assisting with guest requests
- Actively listening to and resolving guest complaints
- Ensuring cleanliness of the property and performing light cleaning duties if needed
- Other duties as assigned by general manager
Requirements:
- High school diploma or equivalent preferred
- Ability to walk and bend frequently throughout shift
- Detail oriented
- Professional attitude
- Reliable transportation
- Ability to work independently
Work Schedule
- 8 hour shift
- Weekend availability
- Holidays
- Night shift
Benefits
- Health insurance
- Paid time off
- Vision insurance
- Employee discount
Vacancy posted 4 hours ago
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