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Front Desk Night Auditor

Holiday Inn Express

Front Desk Night Auditor

We are looking for a Night Auditor to join our team! Our ideal candidates have a flair for communication and the ability to problem solve. This is an over-night position, hours are 11 PM to 7 AM! MUST BE AVAILABLE TO WORK WEEKENDS!

Responsibilities include:

  • Running the night audit and resetting the operating system for next days business
  • Sending out daily financial reports to above property and corporate team
  • Greeting guests both in person and over the phone
  • Coordinating guest check-in/check-out and assisting guests with making reservations
  • Answering guest questions and assisting guests with any problems they may experience
  • Monitoring daily reservations and ensuring assigned rooms are prepared prior to check-in
  • Handling financial transactions (both cash and credit)
  • Promptly assisting with guest requests
  • Actively listening to and resolving guest complaints
  • Ensuring cleanliness of the property and performing light cleaning duties if needed
  • Other duties as assigned by general manager

Requirements:

  • High school diploma or equivalent preferred
  • Ability to walk and bend frequently throughout shift
  • Detail oriented
  • Professional attitude
  • Reliable transportation
  • Ability to work independently
Work Schedule
  • 8 hour shift
  • Weekend availability
  • Holidays
  • Night shift
Benefits
  • Health insurance
  • Paid time off
  • Vision insurance
  • Employee discount
Vacancy posted 1 day ago
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