Manual Tester / QA Tester / Bug triager

Manual Tester / QA Tester / Bug TriagerJoin Q Analysts and become part of a world-class organization. Since 2003, we've partnered with some of the world's best companies to deliver IT Professional Services that exceed expectations. Our specialization is Quality Assurance & Testing solutions. We're not your typical consulting company. At Q Analysts we listen to your needs and help you select what's right for you - this includes the right career opportunities, a choice of comprehensive benefits packages as well as technical training. When you become a Q Analysts employee, you'll see the difference in the superior levels of support and service we deliver to you, our partners, through our Consultant Experience Program. Q Analysts is headquartered in San Jose, CA with operations in more than 20 states nationwide. The company has been recognized repeatedly for its industry-leading growth rate and service quality.Q Analysts is looking for Bug Triager to join one of our clients headquartered in Mountain View, California. The Bug Triager to support our product quality initiatives for new hardware and software launches. Daily responsibilities will include bug triage, log analysis, debugging, manual testing, and end-to-end ownership of quality losses. Key responsibilities include multilingual analysis and reporting top issues in addition to hands on triaging.Responsibilities:Serve as the triage PoC, must be fluent in EnglishEvaluate issues, understand the user's intent and the contributing factors of the issueTriage and analyse logs and bugs for tracking and reportingIdentify and escalate risks and trends for Assistant featuresBecome a subject matter expert for specific Assistant products and featuresUpdate and create new documentation as neededProvide ongoing trainings for knowledge sharing and upcoming featuresRequired Qualifications: (language skills, analytical/tech savvy, creative/focus on quality)Strong written & verbal communication skills in English and at least one other language a plus- you are the voice of the teamAble to navigate through technical tools and error logsExperienced with navigating/editing scripts and basic code baseTech savvy, understands/uses technology and is a fast and accurate typer; experienced using smartphones and apps, Google search, and other Google productsMindset around quality and exploratory testing ("What would happen if I clicked here?")Able to thrive in an ever-changing environmentProactive, agile, and able to multi-task and reprioritizeAnalytical/problem solver, comfortable with making educated guesses and working with ambiguityDetail oriented and able to follow complicated instructions, while analyzing the situationPreferred Qualifications:Experienced in testing software and/or hardwareProfessional or personal experience with technology, preferably in Engineering or QA worldEffective at troubleshooting, has curiosity and likes to dive deep to explore troubleshootingExperience working with a certain amount of chaos and ambiguityExperienced in writing documentation for wide audiences of various technical levelsExperience working with bugsAll your information will be kept confidential according to EEO guidelines. Q Analysts