Regional Admissions Coordinator/Director - State Veterans Homes

Regional Admissions Coordinator/Director – State Veterans Homes

The Regional Admissions Coordinator/Director oversees and drives the admissions strategy for multiple long-term care facilities within an assigned region. This role is responsible for maximizing occupancy, ensuring efficient and compliant admissions processes, building strong referral relationships, and leading admissions teams to deliver a seamless, compassionate experience for veterans and families. Travel is required and is extensive throughout assigned region.

Essential Functions:

• Admissions & Census Management
• Develop and execute regional admissions strategies to achieve and maintain targeted occupancy levels
• Monitor daily census, admissions, discharges, and waitlists across assigned facilities
• Analyze trends and implement corrective actions to address census challenges
• Leadership & Team Development
• Lead, coach, and support Admissions Directors and Coordinators across the region
• Set performance expectations and conduct regular reviews and training
• Foster a culture of accountability, collaboration, and resident-centered service
• Referral & Business Development
• Build and maintain strong relationships with hospitals, discharge planners, case managers, physicians, and community partners
• Represent facilities at referral meetings, community events, and healthcare networks
• Collaborate with marketing and executive teams to strengthen regional visibility
• Operations & Compliance
• Ensure admissions processes comply with federal, state, and payer regulations
• Oversee accurate clinical and financial pre-admission reviews
• Partner with clinical and billing teams to ensure appropriate placement and payer alignment
• Reporting & Strategy
• Track and report key performance indicators (KPIs) such as conversion rates, length of stay, and payer mix
• Provide regular census and admissions reports to executive leadership
• Identify opportunities for process improvement and operational efficiency

Required Skills

Required Experience and Skills:

• 5+ years of admissions, census development, or healthcare marketing experience
• Prior leadership experience in long-term care, skilled nursing, or post-acute healthcare required
• Strong knowledge of long-term care regulations, payer sources, and referral processes
• Proven ability to drive census growth and manage multiple facilities
• Excellent communication, negotiation, and relationship-building skills
• Data-driven mindset with strong analytical and reporting abilities
• Ability to travel regularly within assigned region

Required Experience

Required Education:

Bachelor's degree in Healthcare Administration, Business, Marketing, or related field (preferred)

Working Conditions/Physical Requirements:

The physical demands and work environment described herein is a representative of those that generally must be met by a team member to successfully perform the essential functions of this job:

• This position primarily involves sitting, standing, walking, twisting, reaching, bending/stooping, pushing and pulling (typical weight of 5 lbs. and maximum weight of 30 lbs., approximately), and lifting (minimum weight of 5 lbs. and maximum weight of 100 lbs., approximately)

• The position requires repetitive finger movements as well as hearing and talking on the phone and in person.

• Must be able to continuously deal effectively with stress created by residents, multiple tasks, noises, interruptions, and work cooperatively as part of the health care team while maintaining a pleasant attitude

STGi offers a competitive benefits package which includes Medical, Dental, Vision, 401k with company match and a generous PTO policy.

STGi is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.