Senior Customer Project Manager

The Cloud & Service Provider segment is expanding rapidly and plays a key role in Schneider Electric’s growth. U.S. Services is building the execution capability that helps strategic customers bring complex, mission-critical infrastructure online safely, reliably, and with a seamless customer experience. This role offers the opportunity to grow with the segment, build deep expertise in data-center execution, and collaborate across businesses on high-visibility customer programs. What will you do? As a Sr. Customer Project Manager, you will own the Services execution lane for assigned C&SP projects and work as part of one integrated Schneider Electric team. You will partner closely with the Product Project Manager, Services Program Manager, Site PM/MEP, Field Service Representatives, schedulers, tender/commercial teams, factories, vendors, and customers to deliver Startup & Commissioning and related Services scope from early alignment through closeout. Validate the sold Services scope, assumptions, customer requirements, site-support needs, and resource impacts during tender or early project handoff. Plan and coordinate Field Service Representative and subcontractor mobilization based on confirmed equipment delivery, purchaser-hold release, work-order readiness, site access, safety requirements, and the customer or GC schedule. Own Services startup and commissioning execution, work-order management, execution quality, required reports, sign-offs, and Services closeout documentation. Maintain an accurate Services schedule, revenue forecast, plan end dates, cost outlook, and risk view. Manage the approved Services budget and protect the as-sold gross margin or better. Identify and manage Services risks, quality issues, resource constraints, schedule conflicts, and site blockers. Escalate early and keep the Product Project Manager informed when customer commitments, equipment readiness, overall schedule, or closeout may be affected. Own Services-related change orders for added labor, schedule extensions, site-driven scope, or additional customer support. Route product, factory, design, engineering, or commercial equipment issues to the accountable Product Project Manager. Provide clear, timely customer updates for the Services lane and support a coordinated communication plan so the customer experiences one Schneider Electric team. Use project and customer tools to maintain actions, issues, readiness, documentation, and status visibility when those responsibilities are defined in the project scope. Promote safe execution and support all Schneider Electric and site-specific safety requirements. Capture lessons learned, identify process gaps, and help improve how Services scales execution across the growing C&SP portfolio. What qualifications will make you successful for this role?Bachelor’s degree in engineering, Business, or equivalent experience.PMP PreferredAt least 5 years of project management experience or a combination of field and project management experience involving construction management, electrical power distribution equipment (such as switchgear, UPS, building systems, etc.), or mechanical systems (HVAC, BMS, etc.).Technical knowledge of a variety of facility/ building systems or IT infrastructure systems, including but not limited to; medium voltage switchgear, diesel generators, UPS systems, power distribution equipment, fire/security, cooling, heating.Strong organizational skills and the ability to manage competing priorities across multiple projects, sites, or stakeholders. In-depth understanding of subcontractor management, project financials, and risk mitigationExperience leading a project team to achieve improved results, measured through increased customer satisfaction, increase project profitability.Excellent verbal and written communications skills.Proficiency in MS Office programs: Word, Excel, Power Point, Outlook and ProjectBfS, BfO, SEAdvantage and Oracle knowledge is a plus.Why join us? This is an opportunity to help shape a growing Services execution model while supporting strategic C&SP customers and some of the company’s most visible, complex projects. You will gain exposure across project management, field execution, customer operations, financial performance, critical power, cooling, and cross-business collaboration, creating strong pathways for continued growth in project and program leadership. Let us learn about you. Apply today. At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.For this U.S. based position, the expected pay range is USD 117,600 - USD 176,400 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.Schneider Electric is there when it matters most to youOur Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.If you believe this job posting is not compliant with applicable state pay transparency laws in the U.S., please notify the Company as soon as possible upon discovery by completing this form Job Posting Compliance Form.Looking to make an IMPACT with your career?When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.Become an IMPACT Maker with Schneider Electric – apply today!€40 billion global revenue+9% organic growth150 000+ employees in 100+ countriesYou must submit an online application to be considered for any position with us. This position will be posted until filled.Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter hereSchneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.