Solutions Architect

Job Title:

Dynamics 365 Solution Architect

Employment type:

Contract + potential ext

About the role:

We’re seeking a hands-on Dynamics 365 Solution Architect with recent experience delivering Dynamics 365 Customer Engagement/Dataverse case management solutions, strong Power Platform expertise, and experience with secure, regulated environments.

You’ll help design and modernize mission-critical case management applications and build new applications, enhance production systems, develop integrations, and establish deployment and governance practices within Microsoft Government Community Cloud (GCC).

Responsibilities:

• Design, configure, build, test, deploy, and maintain Dynamics 365 Case Management and Power Platform solutions.
• Develop model-driven and canvas Power Apps, Power Pages portals, and Power Automate flows.
• Design Dataverse tables, relationships, forms, views, business rules, business process flows, and security roles.
• Integrate applications with SharePoint Online and external systems using Azure Logic Apps, Azure services, REST/OData APIs, and custom connectors.
• Manage application lifecycle management (ALM) through Azure DevOps repositories, branching, pipelines, solution packaging, and releases across development, test, and production.
• Implement application security, access controls, auditing, DLP policies, and environment governance aligned with GCC and Department requirements.
• Monitor application performance, troubleshoot production issues, and lead root-cause analysis and remediation.
• Produce architecture documentation, assessments, modernization plans, integration roadmaps, and operating procedures.
• Collaborate with stakeholders, train internal teams, and provide regular project updates and time reporting.

Experience we’re looking for:

• 7+ years of recent experience designing and delivering Dynamics 365 Customer Engagement/Dataverse solutions, including case management in GCC or an equivalent regulated environment.
• Hands-on expertise with Power Apps, Power Pages, Power Automate, and Dataverse schema design, security, and performance tuning.
• Experience integrating Dynamics 365/Dataverse with Azure Logic Apps, Azure Functions, Azure Storage, SharePoint Online, and REST/OData services.
• Demonstrated Azure DevOps ALM, including work items, repos, pipelines, and solution-based deployment between environments.
• Proven security and governance experience in Microsoft 365/Dynamics 365 GCC, including role-based access, field-level security, auditing, and DLP.
• Strong communication, stakeholder engagement, technical documentation, and knowledge-transfer skills.
• Relevant degree or equivalent work experience, or current Microsoft certifications relevant to Dynamics 365 and Power Platform architecture and implementation.

Preferred qualifications

• Microsoft Power Platform Solution Architect Expert, Dynamics 365 Customer Service Functional Consultant Associate, Azure DevOps Engineer Expert, or closely related current certifications.
• GCC operating experience and awareness of FedRAMP and CJIS considerations.
• Familiarity with Agile delivery and modern UX practices.
• Application and data security experience across Microsoft 365, Dynamics 365, and Azure.