Delivery Improvement Manager

Job Description and Duties

Under the general direction of the Chief of the Office of Delivery Improvement & Agreements (ODIA), a Supervising Transportation Engineer, the incumbent will identify and improve project delivery processes, with an emphasis on, but not limited to, environmental issues. In that capacity, the incumbent will plan and lead meetings, participate in meetings planned by others, and maintain records in establishing new project delivery processes, guidelines, and/or policies. The incumbent will help ensure the proposed processes, guidelines, and/or policies comply with applicable laws, regulations, and department policies and procedures. The incumbent encourages subject matter experts and team members to preemptively identify potential risks and offer alternatives that the offices or divisions can implement.

The incumbent will be responsible to oversee the workplan and deliverables for Transportation Permitting Task Force, authorized by Assembly Bill 1282 (2017). This task force brings together transportation and state permitting agencies to collaboratively address statewide transportation permitting challenges. The incumbent will participate, as necessary, in subgroups as the deliverables and schedules for each recommendation are established. The incumbent will act as a liaison between the Division of Project Management and other Project Delivery Divisions and Programs within Caltrans and Permitting Agencies to build consensus and ownership of the solutions developed. The incumbent will help ensure that the Project Delivery Chief Engineer and Project Management, Environmental Analysis, Right of Way and Land Surveys, and Design Division Chiefs are informed of any and all major issues that cannot be resolved at the staff level.

The incumbent will support the Division of Project Management in their effort to support the Advance Mitigation Program (authorized by Senate Bill 1 (2017)). The incumbent will assist in identifying, or responding when others identify areas where inherent obstacles impact the efficiency or timely delivery of advance mitigation projects. The incumbent will also assist in identifying, or responding when others identify inherent obstacles that prevent the efficient or timely delivery of advance mitigation projects within the SHOPP.

The incumbent must understand and have experience with the role environmental has in project project delivery. The incumbent must understand the Caltrans' functional organization to engage and collaborate with subject matter experts and policy owners, both in HQ and the districts. The incumbent will be required to study and understand a wide variety of Caltrans’ policies and procedures, including those in Project Delivery, Finance, Planning, Maintenance, and Traffic Operations.

PARF: 44-27-0055 / JC: 535880

Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary salary reductions ranging from 2% to 4.62% in exchange for Personal Leave Program (PLP) hours. Please note that the salary ranges listed in this Job Control may not reflect these reductions associated with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program:

This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans’s evolving telework policy. Caltrans supports telework, recognizing that in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksites with minimum notification if an urgent need arises. The selected candidate will be required to commute to the headquartered location as needed to meet operational needs. Business travel may be required, and reimbursement considers an employee’s designated headquartered location, primary residence, and may be subject to CalHR regulations or applicable bargaining unit contract provisions. All commute expenses to the headquartered location will be the responsibility of the selected candidate.

You will find additional information about the job in the .

Working Conditions

The incumbent's official office location will be the Department's HQ office at 1120 N Street, Sacramento CA 95814 in a climate­controlled setting under artificial lighting.

This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans's evolving telework policy. Caltrans supports telework, recognizing that in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksites with minimum notification if an urgent need arises. The selected candidate will be required to commute to the headquartered location as needed to meet operational needs. Business travel may be required, and reimbursement considers an employee's designated headquartered location, primary residence, and may be subject to CalHR regulations or applicable bargaining unit contract provisions. For permanent and limited term appointments, all commute expenses to the headquartered location will be the responsibility of the selected candidate.

Position located at 1120 N Street, Sacramento (Sacramento County).

Multiple positions may be filled from this recruitment.

Eligibility for hire may be determined by your score on the SENIOR ENVIRONMENTAL PLANNER exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click and search by typing in the classification title.

Please take this 1-minute Caltrans Recruitment survey to tell us how you found out about this job. 

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Special Requirements

Possession of a valid driver’s license is required when operating a State owned or leased vehicle.

Statement of Qualifications (SOQ) is required. Failure to submit a Statement of Qualifications will disqualify candidates from the hiring process.

The Statement of Qualifications (SOQ) serves as documentation of each applicant’s ability to present information clearly and concisely in writing. Please follow the instructions below; failure to include and complete the SOQ as instructed may result in the SOQ not being considered and in disqualification from the interview. Each question must be numbered and addressed in the same order as the questions below. The SOQ must be typed, no more than two pages in length, and 12-point Arial font.

1. This position requires exercising independent judgment on project delivery, particularly environmental, issues that don't always have a clear precedent or guidance. Describe example(s) from your experience where you had to make a decision with incomplete information or without formal direction. Be sure to describe the situation(s), what was decided, and lessoned learned. How would you apply that experience to this role?

2. This position will work collaboratively with various internal (districts, headquarters policy owners) and external (city, county, state, federal) stakeholders, some of whom may have conflicting priorities. Describe example(s) from your experience navigating competing stakeholder interests. What made it difficult, how did it actually get resolved, and how would you apply that experience to this role?

3. Describe specific examples from your experience where you demonstrated ability to effectively manage multiple priorities and constraints and effectively deliver products on parallel schedules while meeting stakeholder expectations. How would you apply that experience to this role?

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification. Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment. Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent. Please visit either of the following two websites for a list of evaluation agencies: or Please redact birthdates and social security numbers.

Benefits

to view the Benefits Summary for Civil Service Employees in the State of California.

Important Application Instructions:

Electronic applications through your CalCareers account are highly recommended and encouraged.

Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position.

NOTE: Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for SOQ instructions.