Post-Implementation Consultant - Master Data Management Platform

The Role Looking for an opportunity to leverage your Master Data Management (MDM) expertise in a post-implementation capacity within the life sciences industry? Veeva Systems is seeking a Consultant for our Network team to work with our live customers. As a Consultant, Network MDM, you will be a key member of our team, providing ongoing application administration, subject matter expertise, and strategic advisory for customers live with Veeva Network. You will serve as the definitive "Network Expert" for a portfolio of clients, ensuring their MDM ecosystem remains healthy, optimized, and aligned with best practices. This is a remote, full-time, permanent role, supporting multiple clients in a shared, dedicated capacity. This is a customer-facing role. Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position. What You'll Do Strategic Advisory: Serve as the primary SME for Veeva Network, providing proactive guidance on aligning system capabilities with evolving business requirements and industry regulations Environmental Governance: Manage the critical "Network-to-CRM" interface, ensuring the integrity of end-to-end data flows and validating the accuracy of Data Change Requests (DCRs) System Optimization & Continuity: Own the long-term performance of the Network environment, proactively managing the environment to identify technical debt and ensure optimal performance Best Practice Guidance: Act as a guardrail for customers, recommending industry-standard configurations for match/merge logic, survivorship rules, and data model extensions to prevent system degradation Process Evolution: Partner with customers to refine their internal data governance processes, ensuring they maximize the value of their Veeva investment post-go-live Configuration Enhancements: Independently execute technical tasks within the customer’s environment, including data model updates and system audits Manage client interactions, set expectations, and provide clear, effective communication Triage, troubleshoot, and resolve client-reported issues related to data, configuration, or platform performance AI-Enabled Efficiency: Leverage Veeva’s approved AI tools to accelerate documentation, data investigation, and provide faster technical insights Contribute to internal initiatives, knowledge sharing, and best practice development Uphold the Veeva Vision and Values including "Do the Right Thing" and "Customer Success" Requirements 3+ years of professional experience specifically within Master Data Management (MDM) or Life Sciences Data Operations Master Data Management experience Hands‑on experience with Veeva Network or Veeva CRM (or comparable MDM platforms) Experience in a customer-facing role, demonstrating consulting acumen and the ability to influence stakeholders Ability to work remotely and independently in support of multiple clients while maintaining an 80% billable utilization target Excellent verbal and written communication skills are essential Qualified candidates must be legally authorized to be employed in the United States Nice to Have Hands‑on experience with Veeva Network or Veeva CRM (or comparable MDM platforms) Deep understanding of Life Sciences commercial data (HCP, HCO, Payer/Plan) Experience with SQL for deep-dive data investigation Active Veeva Network or Veeva CRM certifications Experience in a "Long-term Partner" or Managed Services delivery model Perks & Benefits Medical, dental, vision, and basic life insurance Flexible PTO and company paid holidays Retirement programs 1% charitable giving program Compensation Base pay: $70,000 - $140,000 The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at View email address on click.appcast.io. #J-18808-Ljbffr