Service Technician Trainee

Service Technician Trainee

We Offer: SIGN-ON BONUS POTENTIAL FOR EXPERIENCED TECHNICIANS

POSITION SUMMARY:

This position is an entry level technician role. This role is focused on development and training with the expectation of obtaining skills sets in hot side, cold side, and/or HVAC so that the technician is producing within a year or sooner.

MAJOR RESPONSIBILITIES:

1. Working on Sunday will be required.
2. Adhere to all SAFETY policies and procedures, including the use of personal protective equipment.
3. Troubleshoot and repair gas, electric, water, refrigeration and steam powered commercial kitchen and HVAC equipment.
4. Utilize tablet to document task (parts order, work order, timesheet) on a timely basis.
5. Communicate professionally with customer regarding required repairs and status.
6. Use proper tools for repair, including hand tools and power tools.
7. Monitor truck stock to insure required parts are stocked on vehicle.
8. Maintain service vehicle, tools and uniforms.

ADDITIONAL RESPONSIBILITIES:

• Obtain correct part numbers through branch parts person.
• Collect payment on COD jobs.
• Contribute positively to branch targets for response time and first time fix rates.
• Participates in available training to increase skill and knowledge.
• Performs other duties as required.

CONTACTS:

• Internal Daily with branch staff; occasionally with corporate staff.
• External Frequent and regular contact with customers. Occasional contact with factories for warranty purposes.

MINIMUM QUALIFICATIONS:

• Must be at least 18 years of age.
• Valid Driver's license and driving record that aligns with our safety standards.
• Completion of a satisfactory background check and drug screen is required.
• 1 Year of applicable experience.

Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.