Assistant Director of Engineering

Assistant Chief Engineer

We are seeking an experienced Assistant Chief Engineer to support the daily operation and maintenance of our full-service hotel. This leadership role assists in overseeing the Engineering team, maintaining guest rooms and hotel facilities, coordinating preventive maintenance, and ensuring a safe, well-maintained environment for our guests and associates. The ideal candidate is a hands-on leader with strong technical skills, a commitment to quality, and a passion for hospitality.

· Assist with supervision of maintenance operations for the hotel, including refrigeration, heating, plumbing, water treatment, preventative maintenance, hotel rooms, A/C and heating units, ice machines, swimming pools, lighting, kitchen equipment, emergency generators, water softeners, roof exhausts, electrical substations, etc.

· Ensure all projects are completed on time and according to specifications.

· Work closely with other departments to ensure coordination of activities.

· Aid and instruct craftsmen in scheduling work, ordering material, and completing assignments by a specified date.

· Comply with an ongoing maintenance program.

· Assist with performing minor and routine painting, plumbing, electrical wiring, and other related maintenance activities.

· Tend air conditioners, cooling towers and boilers to provide heat, cool air, and hot water for guests.

· Maintain standards of quality guest service.

· Increase level of guest satisfaction by delivery of an exceptional product through employee development.

Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.

· Understands and communicates the StepStone Mission and Core Values

· Expresses ideas and conveys information clearly, effectively, and professionally.

· Actively listens to others.

· Conveys company information, decision, or problems to appropriate parties on a timely basis.

Works to resolve disagreements and is respectful of peers and co-workers.

Requirements

· Must have comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.

· Ability to assist with the design and preparation of statistical reports and presentations as needed.

· Ability to accurately report information.

· Ability to scrupulously follow all StepStone and hotel policies and procedures.

Attend required meetings.

· Minimum lifting of 70 pounds.

· Pushing, bending, stooping, upward reaching, manual dexterity.

· Hearing, writing, typing.

· Minimum pulling of 70 pounds.

Other duties may be assigned.