Sr. Software Engineer

Sr. Software Engineer

Duration: Long term, 6 months to start with extensions - possible CTH Location: 4 Days Onsite (Mon-Thur) Rocklin, CA (open to candidates who can relocation upon day 1 of project) Pay Rate: $60 an hour C2C

Duties/Day to Day Overview:

• Operational support
• Prioritize stories and projects
• CMDB and ITOM of discovery and service mapping
• Automation – workflow editor and designer
• Primarily Service Now but also handle Slack and MIR3
• Currently running AI help through SNOW – but there is more data that they want to start exploring
• ITMS modules, change management
• Integration? – future yes, with JIRA, more of a roadmap item
• Maintaining for now – Use Morpheus for build automation and integration
• Responsible for turning product requirements into designs
• Developing implementation plans
• Developing integrations and automated initiatives for both On-cloud and On-premise platforms.
• Responsible for the development of the service management framework, workflows, event management workflows, and business application workflows as well as integrations and tools capabilities.
• You will be at the forefront of IT Operations transformation, delivering cost savings, productivity gains, and user experience improvements.

We are looking for a talented, driven, energetic individual to help accelerate our efforts, deepen team skills and be an integral part of our solutions-centric culture.

Top Requirements (Must haves):

• 2+ years working in the ITSM or IT services/consulting industry preferred
• 2+ years coding Service Now features or similar platforms preferred
• Experience with ITIL Foundation level and other frameworks such as COBIT, IT4IT beneficial
• Experience with Web Services, API's, Database-level integrations/ETL
• Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc.) and working a SaaS environment
• Experience in driving design and strategy around tools
• Knowledge of technical components such as LDAP, VPN, SSL, and other technologies
• Must be fluent in English, both written and spoken
• Degree or equivalent, preferably in Information Technology and proven experience in technical development roles
• ServiceNow Development
• Familiar with CMDB
• Strong in IMDB
• ITOM nice to have
• Not just off the shelf knowledge, need manipulation, thought leadership, etc. actual applied knowledge, need to modify configurations, set table structures within SNOW