Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Gary has been proudly serving his community as a State Farm agent since 1986, earning numerous awards and travel incentives throughout his long and successful career. A dedicated Ohio State fan, he also enjoys supporting local teams and staying actively involved in the community he serves.

Team culture is important here birthdays and holidays are always celebrated, and theres a strong emphasis on maintaining a supportive, collaborative atmosphere. With decades of experience under his belt, Garys primary focus now is on strengthening relationships with existing customers and continuing to deliver the exceptional service that has kept them with the agency for so many years.

If youre looking for an opportunity to learn from a seasoned professional while contributing to a customer-focused, relationship-driven agency, this could be the perfect place for you.

ROLE DESCRIPTION:
Gary Garrett - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.