Medical Records Clerk

Medical Records Clerk

Position Summary

The Medical Records Clerk performs routine and complex clerical work supporting the medical records function at a Thrive Medical Services correctional site. This role maintains complete, accurate, and confidential patient health information; manages records requests; and supports the clinical team by ensuring records are organized, compliant, and readily available. Work is performed under close supervision according to established procedures.

Essential Duties and Responsibilities

Records Management

• Compile, organize, and maintain patient medical records to document condition and treatment.
• Review records for completeness, accuracy, and compliance with policy and regulations.
• Scan and index progress notes, lab results, evaluations, and medication lists into the electronic medical record.
• Convert and accurately enter data from paper charts into the electronic medical record.
• Thin and reorganize charts as needed in accordance with records department policy.

Information Requests and Processing

• Manage incoming and outgoing records requests and release information to authorized persons or agencies per regulations.
• Process patient admission, transfer, and discharge documents.
• Assist patients in completing release of information authorizations and related forms.
• Process and prepare business or government forms as required.

Confidentiality and Compliance

• Protect the security of medical records and maintain strict confidentiality at all times.
• Transport and handle records in compliance with HIPAA regulations.
• Follow facility safety and security policies, including procedures for keys, sharps, and secure areas.
• Adhere to Thrive Medical Services policies, NCCHC standards, and applicable laws.

Qualifications

• High school diploma or GED equivalent required.
• Two (2) years of medical records experience, or an equivalent combination of education, training, and experience.
• Working knowledge of electronic medical records and health record indexing/retrieval systems.
• Strong data entry, organizational, and active-listening skills with attention to detail.
• Ability to maintain confidentiality and work effectively in a secure correctional environment.

Preferred Qualifications

• Prior correctional or detention healthcare records experience.
• Familiarity with HIPAA and NCCHC documentation standards.

What We Offer

Competitive pay. Stable scheduling. Supportive leadership and clinical oversight. Opportunity to be part of a growing correctional healthcare organization. Meaningful work serving an underserved population.

About Thrive Medical Services, LLC

Thrive Medical Services, LLC is a New Mexico-based correctional healthcare provider committed to delivering high-quality medical, mental health, and substance use disorder services to county detention facilities. Our mission is to provide ethical, compliant, and patient-centered care while supporting our clinical staff with strong leadership and clear clinical protocols.