Local Dispatcher - Moving Services

Do you have experience coordinating moving crews and keeping residential moves on schedule in New York City?

All potential candidates should read through the following details of this job with care before making an application.

We're working with a moving and relocation company in New York City that is looking to hire a Local Dispatcher to support daily move operations. This role will focus on coordinating crews, managing schedules, communicating with customers and ensuring moves are organised from start to finish.

As a Moving Dispatcher, your responsibilities will include:

• Coordinating daily and overnight moving schedules and assigning crews to jobs.
• Communicating with movers, drivers and customers regarding move details and updates.
• Monitoring move progress and addressing scheduling changes or operational issues.
• Maintaining accurate move records and updating customer information.
• Supporting dispatch planning to ensure resources are allocated effectively.
• Working with operations teams to resolve customer and crew queries.
• Reviewing move documentation to ensure information is complete and accurate.

Our client is particularly interested in candidates with:

• Previous experience in moving and relocation dispatch.
• Knowledge of residential moving operations and move scheduling processes.
• Strong organisational skills with the ability to manage multiple priorities.
• Good communication skills when dealing with customers, crews and internal teams.
• The ability to work in a busy operations environment and handle changing priorities. xhyhwjd
• Capability of working 6 days per week during the busy season, moving to rotational Saturdays after the summer.