Dispatch - Staffing Coordinator

Job Description

Job Description

Description

We are a Medical Service Provider based out of Lodi. We are open for business, 24 hours a day, 7 days a week and 365 days a year.  

The dispatch position is rotated between our other dispatchers so that no one works too many consecutive days during the week (Days vary with 2-3 weekends required per month). Our dispatchers take intake calls, receiving facility and patient details and then send out the appropriate nurse to service those facilities.
Key Responsibilities

• Answer calls and intake patient information
• Follow strict HIPAA guidelines
• Retrieve information regarding facility and service needed
• Send calls out to the appropriate nurse.
• Track ETA's, actual time or arrival, and completion of service of nurses in the field
• Office duties such as filing, faxing, scanning etc

Required Education & Experience

Candidate must possess the following qualities:

• Strong communication skills
• Customer/Client Focus
• Attention to detail
• Ability to multitask
• Flexibility in the workplace is a must
• Computer literacy
• Be able to work independently
• High school diploma
• At least 1 year office experience preferred

Benefits

• Dental insurance
• Health insurance
• Vision insurance
• Paid time off