Summer IT Services Desk Student Assistant

$11 per hour

Shepherd University

Position Details

Position Information

Posting Number
Stu455P

Working Title
Summer IT Services Desk Student Assistant

FLSA
Non-Exempt

Student Pay Level
B

Advertised Pay Rate
$11.00

Position Status
Regular Student Employment

Department
Student Emp Information Technology Services

Job Summary/Basic Function

This position is at the IT Services Desk Duties:

Answering phone calls and assisting the caller Assisting walk-up users
Helping the full-time and part-time staff Troubleshooting hardware, software and network issues
Running malicious software detection programs (viruses, malware) Installing OS updates
Assisting users with retrieving/changing account information

This can be a stressful area at times, but is a good learning environment for those wanting to work in the computer or customer service fields

Minimum Qualifications

Enrolled for either summer or fall 2025
Able to grasp new skills and concepts quickly
Ability to work alone some times, but must be able to communicate well with team members
Self motivated
Ability to handle effectively users under much stress
Macintosh and/or Linux experience a plus, but not necessary

Preferred Qualifications

Posting Date
03/25/2026

Close Date

Special Instructions Summary

Job Duties

Apply

Vacancy posted 4 days ago

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