Executive Administrative Coordinator (EAC) Manager, Assistant Director

Location: Anywhere in Country Join our Enterprise Support Services (ESS) team and you will be an integral part of our Administrative Services function that keeps our organization running strong. You will use your interpersonal and communication skills (verbal and written) to interface with employees at all levels. As an Executive Administrative Coordinator Manager you will work across teams to provide the supervision, knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability. The opportunity As an Executive Administrative Coordinator Manager, you will be responsible for implementing administrative strategic plans, operations and customer relations of the Executive Administrative Coordinator (EAC) Team. As part of Administrative Services, this team will provide enhanced administrative support to PPMDDs in eligible roles including OMPs, Sector Leaders, and GCSPs for G360 accounts. In addition to supervising up to approximately 30 direct reports, the EAC Manager is responsible for proactively developing relationships with stakeholders, understanding their business priorities and complex support needs, as well as monitoring financial and operational performance of the team. This dynamic position will lead and develop individuals and teams by using people management processes and tools that involve staffing, training, supervising, coaching, and performance management to achieve optimal performance. You’ll be part of a high performing, diverse and inclusive team sharing best practices. Your key responsibilities Develops relationships with key internal customers to identify and proactively address emerging needs to evaluate and coach executive assistants on their performance Promotes an understanding of Enterprise Support Services (ESS) goals and contributions to secure necessary support from others to achieve business unit goals. Influences customers and/or organizational leadership to accomplish operational objectives Manages a group of people within a defined discipline, geography or national department Will also meet or exceed the needs of our internal clients by partnering with other groups within the matrix organization, cultivating those relationships, aligning people and processes, and identifying workplace efficiencies to add value. Sets up full project plans rapidly for project teams including objectives, milestones, priorities, teams, calendar and nature of deliverables Leads the assembly of the right team to achieve business goals by creating the right mix of skills and the right environment Alerts teams and colleagues to social, economic and technology trends likely to affect EY and/or our clients’ business Anticipates what customers will want and follows up on a regular basis Participates in teams drawn from other areas of EY Skills and attributes for success Manages and counsels mid to large size teams up to approximately 30 people within a location or department Solicits on-going feedback from customers to evaluate and coach individuals on their performance Demonstrates proactive business development by initiating discussions with existing internal clients on possible additional work and satisfaction with current support Coordinates and assists with budget planning and is responsible for operating within approved budget Meets or exceeds the needs of our internal clients by partnering with other groups within the matrix organization, cultivating those relationships, aligning people and processes, and identifying workplace efficiencies to add value Creates a culture that supports knowledge transfer and teaming Participates on national or area projects Proficiency in MS Word, Excel, PowerPoint, and Outlook Works independently on complex projects To qualify for the role, you must have Bachelor's degree in a related discipline, or equivalent work experience required 8-10 plus years of experience 5 plus years of experience managing people In‑office presence as needed to meet with teams and customers Must be flexible to travel Flexibility to work outside of core hours Ideally, you’ll also have Experience with project management What we offer you At EY, we’ll develop you with future‑focused skills and equip you with world‑class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $99,300 to $185,800. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $119,200 to $211,100. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team‑led and leader‑enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40‑60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being. Employee Benefits and EEO Statement EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1‑800‑EY‑HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at View email address on click.appcast.io . #J-18808-Ljbffr Ernst & Young Oman