Housekeeping Supervisor

Job Description

We are seeking a Housekeeping Supervisor to join our team at Liberty Place Charleston. In this role, you will oversee housekeeping operations, including guest rooms, public areas, and back-of-house spaces, ensuring resort cleanliness standards are consistently met while delivering an exceptional guest experience.

Why Do Team Members Like Working For Us:

• Competitive base pay
• Benefits on day one - Health, Vision and Dental
• Daily Pay* - get your earned pay any time before payday
• Recognition Programs and Rewards
• Discounted Hilton hotel rates worldwide
• 401(k) program with company match
• Employee stock purchase program
• Paid Holidays, Sick days, and Generous Paid Time Off Program
• Tuition reimbursement
• Numerous learning and career advancement opportunities

Schedule Details:
Our housekeeping team members must adapt to various shifts, including weekends and holidays.

Responsibilities

What will I be doing?

• Supervises housekeeping operations, including rooms, common area, and heart of the house areas, to achieve and maintain the resort's high standards of cleanliness.
• Assists in training housekeeping staff, including safety, security, department procedures, and service guidelines.
• Inspects guestrooms and public areas throughout the resort.
• Maintains inventory at appropriate par levels and ensures employees have the necessary tools and supplies to perform their duties.
• Perform shift-associated work such as room assignment, vacant room discrepancy reports, and departure reports.
• Assist in all department meetings.
• Documents and communicates maintenance requests to the engineering department to ensure resort service quality standards are met.
• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
• Assists in the performance review process.
• Performs other duties as assigned.

Qualifications

What are we looking for?

• High School/GED
• 1-3 years Housekeeping Supervisor Experience
• Basic computer and interpersonal skills.
• Ability to repeatedly lift/carry, push/pull items more than 25 lbs.

When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.