Credit Collection Specialist 1

Credit Collection Specialist 1

Location: La Verne, CA, US, 91750

Company Description: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.

Job Duties

• Customer Collection Activities: Maintain regular communication with customers to assure that assigned accounts are kept in current status and payment is forthcoming. Provide customer service and maintain appropriate documentation of collection procedures performed to reference for future communications. Follow up in a timely manner on past due invoices. Proactively confirm approval of all larger invoices with key customers. Enlist the efforts of Branch Management, General Managers, and Directors to accelerate the collection process.
• Credit Review: Monitor credit status on all assigned accounts. Coordinate and work with Regional Credit Specialist on resolution. Assist Collection Specialist Regional with research and resolve of past due accounts. Research customers through Dunn & Bradstreet, Company history, and other internet sources to determine risk. Follow up with customers on delinquent accounts to determine approval of orders
• Report Preparation and Review: Review portfolio using Accounts Receivable (AR) Metrics & Detail Reports. Prepare and review portfolio and aging reports with Branch Management team and customers on monthly basis. Review portfolio with Supervisor on monthly basis.
• Miscellaneous: Monitor credit status on all assigned accounts. Research and reconcile account history as needed. Process electronic payments as requested. Perform accounting adjustments as needed. Perform other duties as assigned.

Minimum Qualifications

• Less than 2 years related experience
• Associate degree (Accounting) Non-degree considered if 6+ years of related experience along with a high school diploma or GED

Preferred Qualifications

• Attention to detail and ability to work independently with appropriate guidance
• Analytical and objective decision-making skills
• Good communication skills and problem-solving capabilities
• Good computer skills
• Ability to multitask and work in fast-paced environment

Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees. Current benefits being offered include: Competitive Wages. The anticipated starting pay range for the position is $23.75 to $35.62, but is commensurate with skills and related experience, Health/Dental/Vision/Prescription Drug Plan with a company contribution to each, Health Savings Accounts and Flexible Spending Accounts, 401K Retirement Savings Plan: Crown matches 100% of the first 4% of your eligible pay you contribute to the plan. You are always 100% vested in the company matching contributions. Company paid Life and Disability Benefits as well as optional supplemental term life insurance offerings, Paid Parental Leave 9 Paid Holidays, Paid Vacation accrued at a rate based on length of service and position, Paid Sick Leave, Birthday Pay for Non-Exempt employees, Tuition Reimbursement up to $5,250 per calendar year, and much more.

EOE Veterans/Disabilities We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including California AB-1008 "Ban the Box", San Francisco's Fair Chance Ordinance and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.