Insurance Customer Service Sales Agent

Job Description

Job Description

Company: Farmers Insurance - Daniel Covarrubias Insurance Agency INC.

Location: Riverside, CA

Job Title: Insurance Sales Producer

Compensation & Benefits

• Compensation: Base plus commission - OTE $72K
• Incentives: Sales performance bonuses and recognition programs.
• Training: Extensive training and ongoing support provided to ensure your success as a Farmers Insurance Sales Producer.
• Benefits:
  • Access to award-winning University of Farmers® training.
  • Opportunity for long-term career growth within Farmers Insurance.
  • Mentorship from experienced agency professionals.
  • Performance-based incentives and advancement potential.

Job Overview

As an Insurance Sales Producer with Farmers Insurance Group, you’ll play a vital role in driving new business growth while helping clients protect what matters most. This position offers the perfect balance of independence, professional development, and financial opportunity.

You’ll receive comprehensive training, mentorship, and access to proven sales systems that set you up for long-term success. Farmers provides one of the strongest support programs in the insurance industry — ideal for motivated individuals ready to build a rewarding career in sales and client service.

Responsibilities

• Drive and grow new business revenue through prospecting, networking, and referrals.
• Develop and maintain positive working relationships with clients.
• Contact potential clients via cold calls, email, and direct mail to assess insurance needs.
• Explain insurance policy options clearly so clients can make informed purchasing decisions.
• Assist clients with policy applications, underwriting approvals, and renewals.
• Communicate with insurance adjusters regarding claim processes and status updates.
• Deliver policy proceeds after claims are approved.
• Provide exceptional customer service and follow-up to ensure client satisfaction and retention.

Qualifications

• Minimum 1 year of experience in sales, account management, business development, or marketing preferred.
• Proven track record of meeting or exceeding revenue goals.
• Highly motivated, goal-oriented, and thrives in a reward-driven environment.
• Property & Casualty (P&C) license preferred, but not required — we’ll assist the right candidate in obtaining their license.
• Strong communication, presentation, and organizational skills.
• Bilingual in English and Spanish preferred.

Growth & Development

• Ongoing professional development and mentorship from established Farmers agents.
• Structured training through the University of Farmers®.
• Opportunity to advance into leadership or agency ownership roles for top performers.

About Farmers Insurance

Founded in 1928, Farmers Insurance Group is one of the largest and most respected multiline insurers in the United States. Farmers offers home, auto, life, business, and financial products and provides its producers with extensive resources, training, and marketing support to help them grow successful, client-focused businesses.

We are proud to be an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.