ICU RN

Branch Coordinator As part of the care team, our teammates play a critical role in delivering personalized, long‑term care for the patients we serve. The anticipated salary range for this position is $18.50 - $20.00 hourly. The actual compensation offered may vary based on job related factors such as experience, skills, education and location. Schedule: Monday-Friday, 8:00 AM-5:00 PM Salary Range: $18.50 - $20.00 per hour. Pay varies based on experience, skills, and location What You’ll Do: Answer inbound calls, provide clear information, and resolve common questions or concerns Partner with the branch team to identify solutions and coordinate timely equipment delivery to meet patient needs Work closely with the sales team, referral sources, and patients to collect required documentation, secure health plan authorizations, and ensure compliance with insurance guidelines Review new and existing patient accounts to help maximize health plan benefits and accelerate access to needed equipment and care Proactively follow up with patients to confirm satisfaction and address any outstanding needs Test equipment functionality as needed to ensure quality and readiness Contribute to overall branch success by supporting additional responsibilities as assigned Required: High school diploma or equivalent At least one‑year of related work experience English reading, writing, and speaking skills Top Attributes for Success: Willingness to learn Dependability Adaptability Strong customer service and bedside manner Intermediate computer skills Time management Effective communication in person, on the phone, and electronically Why You’ll Love Working Here: You make a meaningful impact on patients’ lives Supportive team environment Transparent and hands‑on leadership Predictable schedule with some flexibility Training and development opportunities Independent work with strong team support Education and/or Experience: At least two years’ experience in an office environment, healthcare setting or call center Experience utilizing multi‑line phone‑system. Physical Demands: The role requires frequent use of the hands to write, type, handle documents, and operate computers, phones, and handheld devices. Employees must regularly read documents clearly and write neatly and accurately while engaging in constant talking and hearing. The position involves varied physical movements, including sitting, standing, walking, reaching, kneeling, stooping, and crouching. It also requires both close and distance vision. Occasionally, the employee may need to stand, lift, push, or pull items weighing between 10 and 40 pounds. Work Environment: Work is performed in an office setting with exposure to moderate noise and indoor fluorescent lighting. Teammate Benefits: Medical, dental, and vision care coverage Paid time off plan 401(k) Plan Flexible Spending Accounts Basic life insurance Short‑and long‑term disability coverage Accident insurance Teammate Assistance Program Paid parental leave Domestic partner benefits Mental, physical, and financial well‑being programs Accendra is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law. #J-18808-Ljbffr