Car Rental Agent

Airport Rental AgentBudget Avis Car and Truck Rental of Utah is looking for a dependable, customer-focused Airport Rental Agent to join our Cedar City team.In this position, you will be one of the first points of contact for customers arriving at the airport. You'll help travelers select the right rental vehicle, complete rental agreements, explain available options, and make sure each customer has a smooth experience. You'll also assist with preparing and checking vehicles between rentals.This is a hands-on position that combines customer service, sales, administrative work, and vehicle operations. The ideal candidate is comfortable staying busy, communicating with a variety of customers, and handling multiple priorities throughout the day.Why Join Us?Competitive hourly pay with performance-based incentivesHealth, dental, and vision insurancePaid time off and holiday benefits401(k) with company matchOpportunities for advancement and professional developmentSupportive, team-focused work environmentTraining to help you develop customer service, sales, and operational skillsOpportunity to work with a recognized national rental brand while being part of a locally operated businessWhat You'll DoWelcome customers and assist them throughout the rental processReview reservations and help customers select vehicles based on their needsExplain rental agreements, vehicle features, rates, protection options, and available upgradesRecommend additional products and services when appropriateComplete rental contracts and accurately enter customer and vehicle informationProcess payments and maintain accurate transaction recordsRespond to customer questions and resolve concerns in a professional mannerCheck vehicles for damage and document their condition before and after rentalsHelp ensure vehicles are clean, properly prepared, and ready for the next customerCoordinate with other team members to maintain vehicle availabilityKeep the rental counter, customer area, and work areas neat and organizedFollow company procedures, safety standards, and applicable requirementsPerform other duties that support the daily operation of the airport locationAbout Our CompanyFor more than 45 years, our family-owned and operated company has built its business around people, service, and strong local teams. As part of the Budget Avis Car and Truck Rental network, we combine the resources and recognition of a national brand with the flexibility and personal approach of a locally operated business.We believe every employee plays an important role in our success. If you're looking for an opportunity where you can build valuable customer service and sales skills while growing with a team, we'd like to hear from you.RequirementsHigh school diploma or equivalentCustomer service, sales, retail, hospitality, or rental-car experience is a plusStrong verbal communication and interpersonal skillsComfortable working with customers in a busy airport environmentAble to remain professional and composed when handling challenging situationsSelf-motivated and capable of working independentlyStrong attention to detail and accuracyWillingness to work weekends and other scheduled shiftsValid driver's license with a good driving history; no more than two incidents/accidents within the past three yearsMust be at least 18 years oldMust be legally authorized to work in the United StatesEmployment is subject to successful completion of a background check and drug screening