Resident Manager

Who We Are

Fulcrum Real Estate Services, Inc. was founded to provide an owner-oriented, transparent, and holistic approach to property management. More than a service - at Fulcrum we take our agency relationship with our clients seriously and advocate for our clients' best interests for the long term. If you are enthusiastic about creating positive working and living environments while embracing a collaborative leadership approach, we invite you to apply to learn more about Fulcrum!

Summary

This role supports the safety, cleanliness, and overall resident experience at the property by combining light security patrols, resident-facing service, and routine common-area upkeep. The Resident Manager helps create a welcoming, well-maintained environment while supporting day-to-day property operations.

Essential Duties and Responsibilities

• Patrol the property regularly, including common areas, hallways, entrances, and exterior grounds, to support resident and visitor safety.
• Monitor building access points and promptly report unauthorized persons, safety hazards, maintenance issues, or lease violations to management.
• Perform light cleaning in common areas (sweeping, mopping, wiping surfaces, removing litter) to maintain a clean, presentable property.
• Support package handling, resident notices, and other operational tasks as directed by management.
• Respond to emergencies and after-hours concerns in accordance with company policies and escalation procedures.
• Document incidents and daily activities accurately and in a timely manner.

Required Experience, Education, & Skills:

• High school diploma or equivalent.
• Experience in property management, security, customer service, or janitorial services preferred.
• Strong communication and interpersonal skills, with the ability to interact professionally with residents, guests, vendors, and staff.
• Demonstrated sound judgment and the ability to work independently.
• Working knowledge of basic safety and security procedures.
• Consistent, reliable attendance and punctuality.
• Proficiency in spoken and written English; additional languages a plus.

Physical Demands

• Ability to walk, stand, and patrol the property for extended periods.
• Ability to climb stairs and navigate all areas of the property.
• Ability to lift, carry, push, and pull up to 25 pounds.
• Ability to bend, stoop, reach, and perform routine cleaning tasks.
• Ability to work indoors and outdoors in varying weather conditions.
• Ability to respond quickly to emergencies and safety concerns when necessary.

Compensation and Benefits:

Compensation for this position is provided in the form of complimentary on-site housing, including rent and utilities, in lieu of monetary wages.

Part-time employees are eligible for the following benefits:

• Paid Sick Leave (accrued at .0462hrs/hour of work equivalent to an estimated 24 hours annually)
• Basic and Supplemental Life/AD&D
• Retirement Plans (401(k))