Public Safety Dispatcher, Evanston Hospital, Days
Edward Elmhurst Health
- # Public Safety Dispatcher, Evanston Hospital, DaysApply: EVH Evanston Hospital: Full time: Posted Today: R47751**Hourly Pay Range:**$18.84 - $27.32 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.**Position Details:*** Position: Public Safety Dispatcher* Location: Evanston Hospital* Full Time: 40hrs* Hours: Days – 7am – 3:30pm* Days: Tuesday - Saturday**What you will do:**The Public Safety Dispatcher is a critical position responsible for ensuring the efficient and effective communication and coordination of security and emergency response activities within our healthcare facility. This role plays a vital part in maintaining a safe and secure environment for patients, visitors, and staff.* Receiving and prioritizing emergency and non-emergency calls, including requests for assistance, incidents, and alarms.* Dispatching Public Safety Officers and other emergency services as needed.* Monitoring multiple communication channels and responding promptly to all requests for assistance.* Maintaining clear and accurate communication with Public Safety Officers, hospital staff, and external emergency responders.* Relaying important information, updates, and instructions to appropriate parties during emergencies or incidents.* Tracking and managing the deployment of security personnel and resources to ensure adequate coverage of the hospital premises.* Maintaining real-time awareness of the location and status of all Public Safety Officers on duty.* Recording and maintaining detailed logs of all incoming calls, incidents, and dispatch activities.* Ensuring accurate and thorough documentation of incident reports and related information.* Assisting in the implementation of emergency response plans and procedures during critical incidents.* Providing guidance to staff and visitors regarding emergency evacuation procedures when necessary.* Operating and monitoring communication equipment, including two-way radios, telephones, and computer-aided dispatch systems.* Performing routine checks and maintenance of communication equipment.* Providing training and support to new Public Safety Dispatchers as needed.* Staying current with emergency dispatch protocols and procedures.**What you will need:** Required:o High School Diploma or GED level of educationo Driver’s Licenseo requires attaining and maintaining certification from the Association of Public-Safety Communications Officials International (APCO); specifically, APCO’s Public Safety Telecommunicator 1 certification, sixth edition within (12) months of employment.**Work Experience*** Required:* Minimum one year experience as a telephone operator or equivalent* Any equivalent combination of training and experience which provides the required knowledge, skills and abilities to perform the job**Benefits:*** Premium pay such as shift, on call, holiday and more based on an employee’s job (For eligible positions)* Incentive pay for select positions* Opportunity for annual increases based on performance* Career Pathways to Promote Professional Growth and Development* Various Medical, Dental, Pet and Vision options* Tuition Reimbursement* Free Parking* Wellness Program Savings Plan* Health Savings Account Options* Retirement Options with Company Match* Paid Time Off and Holiday Pay* Community Involvement Opportunities
- J-18808-Ljbffr Edward Elmhurst Health
Vacancy posted 1 day ago
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