Corporate Director of IT

Job Description

Job Description

Corporate Director of IT

Category: Information Technology
Status: Exempt

Job Description

We are seeking a highly skilled and strategic Corporate Director of IT to lead and oversee the technology operations for Ellis Island Casino, Hotel & Brewery, and Village Pubs. This role is critical in ensuring that our IT infrastructure supports our business goals, enhances customer experiences, and drives operational efficiency. The ideal candidate will have extensive experience in IT management, cybersecurity, and project leadership within the hospitality and gaming industries.

Benefits

• Medical
• Dental
• Basic Life Insurance (included with the dental plan)
• Vision
• Short-term Disability
• Combo plan covering accidents, hospitalizations, and critical illnesses
• Eligibility to participate in a 401(k)-retirement plan with company match (after 6 months of successful employment)
• Paid time off

Location

This is a full-time, on-site position based in Las Vegas, NV, 89109. Candidates must be able to reliably commute or be prepared to relocate prior to their start date. Regular local travel between business units and properties is required.

Responsibilities

• Develop and implement the IT strategy aligned with the company?s business objectives, ensuring that technology supports operational needs and enhances guest experiences.
• Oversee the management of IT infrastructure, cloud architecture, networks, systems, and databases, to ensure optimal performance, security, and scalability.
• Create and maintain policies, procedures, and documentation related to company-wide IT infrastructure.
• Technology visionary who will assess the company?s current tech stack and design and recommend technology solutions to unify and support departments across the company. Lead the development and implementation of cybersecurity protocols to protect sensitive data and comply with industry regulations and standards.
• Direct IT projects from conception to completion, ensuring that projects are delivered on time and within budget while meeting quality standards.
• Establish and maintain relationships with technology vendors and service providers, negotiate contracts, and ensure service delivery meets organizational needs.
• Build, mentor, and manage a high-performing IT team, fostering a culture of collaboration, innovation, and continuous improvement.
• Develop and manage the IT budget, ensuring efficient allocation of resources and cost-effective solutions.
• Ensure compliance with gaming regulations and industry standards and conduct regular audits and assessments of IT systems.

Skills / Experience

• Bachelor?s Degree in Information Technology, Computer Science, or a related field; Master?s degree preferred.
• Professional certifications like PMP, CCNA, CompTIA, Network +.
• At least 5 years of experience as an Assistant Director or Senior Manager of IT within the hospitality, gaming, and/or restaurant industries, with over 1,000 employees across multiple locations.
• Application-level familiarity and troubleshooting skills with common Network Protocols such as DHCP, DNS, FTP, TCP/IP, UDP, and VPN.
• Familiarity with SaaS products.
• Understanding of corporate structures with the ability to adjust IT policies and procedures to match the regulatory environment.
• Thorough understanding of SaaS environments with the ability to adopt networks and data flows.
• Experience with Virtualization (HyperV and VMware), and administration skills with Windows Server platform (ADFS and Entra).
• Ability to select, build, maintain, and test a backup and recovery system for mission-critical data and systems.
• Familiarity with current POS systems and the ability to work with WebDev team to assist API integrations.
• In-depth knowledge of IT infrastructure, cloud computing (GCP, AWS, Azure), and cybersecurity frameworks with a strong understanding of gaming and hospitality technology.
• Proven track record in managing large-scale IT projects and leading cross-functional teams.
• Demonstrated ability to build and lead high-performing teams, fostering a culture of innovation, accountability, and continuous improvement.
• Excellent communication and interpersonal skills, with the ability to interact with stakeholders at all levels.
• Strong analytical and problem-solving skills, with the capacity to make data-driven decisions and assess risk effectively.
• Strong familiarity with gaming regulations, compliance standards (PCI DSS, GDPR, CCPA), and industry best practices for data protection and cybersecurity.
• The ability to thrive in a fast-paced, dynamic environment, with a proactive approach to emerging technologies and industry trends.
• Must be available during nights, weekends, and holidays as on-call IT emergencies arise.
• Must be able to obtain a Nevada Gaming Registration Card.
• The ability to submit to and pass a background check and drug test is required.

Physical Requirements

• Must be able to work with a wide range of electronic testing and diagnostic repair equipment with an understanding of low and high voltage systems.
• May be required to spend time on the casino floor, and is subject to varying levels of crowds, noise levels, and smoke, the severity of which depends upon customer volume.

• This position is, at times, subjected to hazards such as electrical shocks.
• Lift up to 50 pounds and move up to 250 pounds to be able to reach all areas of machines in need of repair and move machines around work areas as necessary.
• Must be able to work with a complete range of radio frequency, high voltage, electronic diagnostic and repair equipment including test equipment and other diagnostic and repair equipment such as oscilloscopes, monitor pattern generators, EPROM checker-programmer, SYNKROS System, all machine testers, power supply testers, probes, soldering stations, heat guns, tube rejuvenators, emulator processors, and a variety of hand tools.

This job description is not an exhaustive list of all the functions required for this position. Duties and/or responsibilities may be subject to revision to meet business needs.

Core Values

• Service - Personalized, warm, and consistently exceptional customer service.
• Value - Committed to deliver quality products for great prices.
• Growth - Promote personal development and growth for all team members.
• Family - Create a family-like environment by staying close to our guests and our team members.
• Passion - Work with passion and enthusiasm every day.