Healthcare Customer Success Lead: Intake & Resolution
Curate Partners
Curate Partners is seeking a customer support leader to manage intake, triage, and first-point contact for customer inquiries in the healthcare/pharmaceutical space. You will perform initial investigations, route issues to product/engineering, and track resolution progress. You will also build knowledge base content, develop FAQs, and identify recurring issues to reduce interruptions for engineering. This role emphasizes cross-functional collaboration and clear customer communications. #J-18808-Ljbffr Curate Partners
Vacancy posted 3 days ago
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