Customer Success Coordinator (Copy)

Project Administrative Coordinator (internally called Project Support Coordinator) Full-Time | In-Office Position Jupiter, FL $18 - $25 per Hour Join Our Growing Team Entrusted is hiring a Project Administrative Coordinator to manage the administrative and logistical side of insurance claim files. You'll prepare and submit documentation, communicate with adjusters, and keep files moving so our Project Support Managers can focus on higher-level negotiations. This role plays a critical part in keeping jobs on track for our team members and our clients. Responsibilities Prepare and send completed invoices and estimates to adjusters Initiate contact with adjusters on invoice files, including handling hold times and routing calls appropriately Conduct limited invoice negotiations, escalating higher-level negotiations and estimate files as needed Maintain accurate file documentation, job notes, and updates in Hubspot and other company systems Communicate with internal team members to resolve file discrepancies or gather missing information Monitor assigned files to ensure timely updates and movement, escalating stalled files when needed Ensure all documentation complies with company and carrier standards Participate in scheduled team meetings and company-wide meetings Other duties may be assigned Qualifications Strong work ethic and integrity Teachable attitude Detail-oriented with strong organizational and time management skills Clear, professional verbal and written communication Comfortable working in a fast-paced, deadline-driven environment Typing speed of at least 50 words per minute General administrative or customer service experience preferred, not required What We Offer $18 - $25 per hour, based on qualifications 401(k), health/dental/vision, PTO, and paid holidays Company-paid access to Dave Ramsey's SmartDollar Gym reimbursement Our Culture We started 20 years ago as a small carpet cleaning company in South Florida. Today, we're headquartered in Jupiter, Florida, with branch locations in West Palm Beach, Orlando, Tampa, Jacksonville, and Houston. We're built on hard work, integrity, and taking care of our people, and we grow our team members as we grow the company. Entrusted is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable. #J-18808-Ljbffr Entrusted