Remote Customer Care Specialist - First Call Resolution

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Remote job

Mass General Brigham Health Plan is seeking a Customer Service Professional (CSP) who will serve as the primary contact for members and providers, delivering first-call resolution and high-quality service. You will troubleshoot inquiries about eligibility, benefits, and claims, and navigate multiple systems to ensure accurate responses and timely resolutions. You will contribute to a compliant, customer-focused experience, build trust with customers, and support ongoing member satisfaction while #J-18808-Ljbffr Talentify

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Vacancy posted 1 day ago

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