Billing Collections Specialist

Job Description

Job Description

Now Hiring: Collections Specialist

Location: Midland, TX

Job Summary

--We are seeking a highly motivated and professional Collections Specialist to join our team in Midland, Texas.

--This individual will play a critical role in managing accounts receivable, reducing outstanding balances, and maintaining positive customer relationships while ensuring timely payment of outstanding invoices.

--The ideal candidate will have a strong background in collections and accounts receivable, exceptional communication skills, and the confidence to proactively contact customers regarding overdue accounts.

--We are looking for someone who is not afraid to pick up the phone, have professional yet firm conversations, and effectively secure payment commitments while maintaining a high level of customer service.

Key Responsibilities

· Contact customers via phone, email, and other communication methods regarding past-due accounts.

· Professionally and respectfully negotiate payment arrangements and secure commitments for outstanding balances.

· Follow up consistently on delinquent accounts to ensure timely resolution.

· Review aging reports and prioritize collection efforts based on account status.

· Maintain accurate and detailed documentation of all collection activities and customer interactions.

· Work closely with accounting, sales, and operations teams to resolve invoice disputes and payment issues.

· Research and reconcile customer account discrepancies.

· Monitor accounts to identify collection risks and recommend appropriate action.

· Assist with monthly reporting related to collections and accounts receivable metrics.

Qualifications

· Previous experience in collections, accounts receivable, credit and collections, or related financial roles required.

· Proven ability to confidently communicate with customers regarding outstanding balances while maintaining professionalism and diplomacy.

· Strong phone presence with the ability to professionally and politely demand payment when accounts become delinquent.

· Excellent negotiation, conflict resolution, and customer service skills.

· Strong attention to detail and organizational abilities.

· Proficient in Microsoft Office Suite, particularly Excel.

· Experience working within ERP, accounting, or rental management software is preferred.

· Ability to manage multiple priorities in a fast-paced environment.

· High level of integrity, professionalism, and accountability.

What We Offer

· Competitive compensation

· Comprehensive benefits package

· Stable, growing work environment

· Opportunities for professional development and advancement

· Supportive and team-oriented culture

--If you are a results-driven professional who enjoys building relationships, solving problems, and collecting outstanding receivables through confident and professional communication, we encourage you to apply today.

EnergiPersonnel has partnered with Oil & Gas industry leaders for over 32 years to provide them with the qualified workforce they need.

Company Description

EnergiPersonnel has partnered with Oil & Gas industry leaders for over 32 years to provide them with the qualified workforce they need.