Customer Service Rep Insurance CSR

Customer Service Rep Insurance Csr

I am looking for a great insurance team member to help service our existing sales team to help our clients. The biggest requirement is a great attitude every day. We have a high volume of clients that need assistance with basic billing and service questions. First and foremost we have a high volume of calls and I need help answering and addressing those concerns. If the call is more complex or sales related I need it routed to the correct team member. The goal is to kill the call, address what the client needs in one touch.

Experience is not required but is preferred as you will need to understand the language of insurance. This job does require your ability to understand multiple computer systems at once, bottom line you need to be great at working with computers and multiple applications to get the answer the client needs quickly.

Our office has a blue collar work ethic which means simply, show up on time if not early, work hard while you are at the office and operate with a high level of integrity. In every business there are usually a couple of people who are doing the majority of the work, and you know who you are if you are one of them. If you are one of the few people getting it done, please call me. If you are a complainer, negative, or generally want to blame other people I am not the right person for you.

State Farm is a great company, and I have a great team and I need to add someone who wants to help others and get stuff done. My office is located in Boca Raton so I am looking for someone from the Boca Delray area so you can have a short commute and you understand our clients.

If you have no experience but have a really positive outlook on life and appreciate all this great country and state have to offer I am still interested in talking to you.