Customer Service Manager - State Farm Agent Team Member

State Farm Insurance AgentState Farm Insurance Agent located in San Jose, CA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Sunny Susanto - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.ResponsibilitiesEstablish customer relationships and follow up with customers, as needed.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.Use a customer-focused, needs-based review process to educate customers about insurance options.Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.Maintain a strong work ethic with a total commitment to success each and every day.As an Agent Team Member, you will receive...SalaryPaid time off (vacation and personal/sick days)Growth potential/Opportunity for advancement within my agencySigning Bonus in the range of $300 - $800RequirementsInterest in marketing products and services based on customer needsExcellent interpersonal skillsExcellent communication skills - written, verbal and listeningPeople-orientedOrganizational skillsSelf-motivatedDetail orientedProactive in problem solvingDedicated to customer serviceAbility to work in a team environmentAbility to multi-taskAbility to effectively relate to a customerProperty and Casualty license (must have currently)If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Compensation: $50,000.00 - $120,000.00 per year.My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in San Jose, CA and help customers with their insurance and financial services needs, including:Auto insuranceHome insuranceLife insuranceRetirement planningState Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.