TAS Tower Lead

Full-time

Northern Base

Role: TAS Tower Lead

Location: Irvine, CA (Onsite)

Employment Type: Full-Time

Experience: 8 12 years

Visa Type: USC / GC / GC EAD Only

Must-Have Qualifications:

8 12 years of experience in L3 Production Support / Technical Engineering
Strong hands-on experience with Python, R, Alteryx, SQL, and PL/SQL
Strong experience with AWS , including S3, SNS, and ECR
Hands-on experience with Apache Airflow for batch and data-processing workflows
Strong experience supporting Kubernetes containerized applications
Experience with Harness for CI/CD pipelines, deployments, release validation, and rollback activities
Proven experience in Production Support, Incident Management, and Troubleshooting
Strong experience performing Root Cause Analysis (RCA) and implementing preventive/permanent fixes
Experience supporting BAU activities, enhancements, releases, upgrades, patching, and maintenance
Strong experience with SQL/PLSQL queries, stored procedures, functions, packages, and scripts
Experience with data validation, reconciliation, profiling, and correction
Strong experience troubleshooting Airflow DAG failures, scheduling issues, dependencies, and performance bottlenecks
Experience troubleshooting Kubernetes pods, deployments, services, configurations, resources, and logs
Experience developing automation solutions using Python, SQL/PLSQL, and platform utilities
Strong communication, analytical, problem-solving, and stakeholder management skills
Willingness to participate in on-call rotations and off-hours production support.

Key Responsibilities:

Provide L3 production support for critical data, analytics, and application platforms
Investigate and resolve complex incidents involving applications, data pipelines, databases, infrastructure, and integrations
Develop, troubleshoot, and optimize applications and automation using Python and R
Design, maintain, monitor, and support Alteryx data preparation and analytics workflows
Write and optimize complex SQL/PLSQL queries, stored procedures, functions, and packages
Support application data storage, file processing, archival, and recovery using AWS S3
Monitor and troubleshoot event-driven integrations using AWS SNS
Manage and troubleshoot container images and repositories using AWS ECR
Monitor and support Apache Airflow workflows, including DAG failures, scheduling, dependencies, and performance issues
Support containerized applications running on Kubernetes
Use Harness for CI/CD pipelines, deployments, release validation, rollback, and production monitoring
Perform detailed RCA for critical and recurring incidents and coordinate corrective actions
Identify recurring issues and implement preventive and permanent fixes
Handle BAU activities , daily health checks, batch monitoring, job reruns, data validation, service requests, and operational reporting
Perform data reconciliation, profiling, validation, and correction activities
Support application enhancements through impact analysis, technical design, coding, testing, deployment, and post-production validation
Develop automation to reduce manual operational effort and improve support efficiency
Create and maintain runbooks, troubleshooting guides, support procedures, and knowledge-base articles
Monitor application logs, system alerts, scheduled workflows, cloud components, and Kubernetes workloads
Coordinate with Application Development, Database, Cloud, Infrastructure, DevOps, and Business teams
Participate in incident, problem, change, and release management
Drive continuous service improvement through automation, performance optimization, monitoring enhancements, and process improvements.

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Vacancy posted 2 days ago

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