Preventative Maintenance Technician

Preventative Maintenance Technician

Join a USA Today Top Workplace! Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufactures of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity.

The Robert E. Morris Company is a division of Morris Group, Inc. We supply CNC machine tools, tools, accessories, software, automation, and more to manufacturers of precision machine parts. Our customer base is in the New England states plus northern New Jersey and eastern New York, including the New York metropolitan area and Long Island. Our mission is to help manufacturers from all industry sectors achieve and maintain a competitive advantage by improving efficiency. We help you make better parts, less expensive.

Job Responsibilities

The Preventative Maintenance Technician will have a basic understanding of electrical, and mechanical systems to successfully provide scheduled maintenance of CNC production equipment through the use of hand and power tools, electric meters, and material handling equipment. Duties include but are not limited to:

• Daily travel from home to Customer facilities with occasional overnight hotel stays required when servicing remote Customer locations within the designated coverage territory or when participating in remote training programs.
• Demonstrating a willingness to help others and be a team member.
• Applying machine tool manuals, technical documents, internal and vendor resources to research machine parts and service.
• Provide a direct communication link between the Customer and the Service Group of the Robert E. Morris Company.
• Aligning with safety laws and maintaining a clean, orderly work area.
• Promoting and performing preventative maintenance on customer machine tool equipment and conducting maintenance training to customer employees.
• Possessing and maintaining an in-depth knowledge of machine tool industry and product lines represented by the company.
• Through service and Customer relationships, build brand loyalty.
• Conduct travel and work in a safe manner, constantly learning new technology and soft skills.

Other Functions:

• Perform related duties as required

The duties listed above are intended only as an illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position.

Qualifications & Competencies:

• Competent English verbal and written communication and Customer relation skills.
• Able to interact and effectively communicate in person and over the phone with customers and co-workers.
• Must be adaptable to changes and able to deal with change, delays, or general work-related issues.
• Basic computer literacy and working knowledge of MS Office, Word, Excel, and Outlook and other business programs.
• Must have, and/or be willing/capable of being trained to develop, electro-mechanical skills (motors, drives, transformers etc.).
• Knowledge of machine tool manufacture, installation, operation, maintenance & repair and/or a broad shop background – is a plus.
• Basic mechanical and logical troubleshooting skills are a must.
• Rational decision making and problem-solving skills.
• Manufacturing experience in CNC machine tool repair a plus.
• Experience with multi-control systems environment is required, troubleshooting skills a plus.
• The ability to read and interpret drawings and schematics.
• Excellent technical, communication, and presentation skills.

What's in it for You:

We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work:

• Competitive starting salary
• Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance
• 3+ Weeks' Vacation to Start
• 10 Company Paid Holidays
• 401(k) retirement plan with company contribution
• Tuition reimbursement
• Employee appreciation events and perks
• Employee Assistance Program