Automotive Service Advisor

Automotive Service Advisor

Brunswick LLMI - Brunswick, OH 44212

Overview

Position Type Full Time Job Shift Day Education Level High School / GED Travel Percentage None Category Automotive

Description

Liberty Ford is looking for a Service Advisor to join our team. If you enjoy working with people, staying organized, and being part of a fast-paced environment, this could be a great fit.

Why Work for Liberty Ford

At Liberty Ford, we value our employees and are committed to supporting your success both at work and at home.

We offer:

• Unlimited earning potential – Your hard work and dedication can directly impact your income.
• Paid Time Off (PTO) – Because work-life balance matters
• 401(k) with Company Match – Plan for your future with confidence
• Health, Dental & Vision Insurance – Comprehensive coverage for you and your family
• Employee Discounts – Save on vehicles, parts, and services
• Ongoing Training & Career Development – We'll help you grow your skills
• Supportive Team Environment – Work with people who care about your success

We focus on creating a workplace where you can grow your skills and build a long-term career.

What You'll Be Doing

As a Service Advisor, you will serve as the main point of contact between customers and our service team. Your responsibilities will include:

• Greeting customers and understanding their vehicle concerns
• Communicating recommended services and timelines clearly
• Working closely with technicians to ensure accurate repairs
• Keeping customers updated throughout the service process
• Preparing and managing repair orders
• Explaining completed work and associated costs
• Building lasting relationships with customers

What We're Looking For

We are looking for someone reliable, professional, and customer-focused.

Qualifications include:

• Previous customer service experience (automotive experience is a plus)
• Strong communication and organizational skills
• Ability to multitask in a fast-paced environment
• Positive attitude and ability to work well with a team
• Basic computer skills
• Valid driver's license

Preferred Qualifications

• Prior experience as a Service Advisor or in an automotive setting
• Ability to explain technical information in a clear and simple way
• Strong problem-solving skills and attention to detail

Join Our Team

If you are looking for an opportunity to grow your career with a company that values its employees and delivers excellent customer service, we encourage you to apply.

Qualifications

At Liberty Auto Group, we believe our people drive our success. We are an Equal Opportunity Employer and welcome applications from individuals of all backgrounds, experiences, and perspectives.