Entry Level Customer Service Representative - On Site
$45k - $60kMagnifyde Inc
Job Description Job Description Location: Midtown Manhattan, NY (On-Site)
Schedule: Monday–Friday | 10:00 AM – 6:00 PM
Position Type: Full-Time (W-2)
Position Overview
Were currently seeking a Customer Service Representative to join our growing team. This role involves meeting directly with business clients, providing information, answering questions, and delivering a positive customer experience in a professional, face-to-face environment.
This position is primarily customer service focused, with a small sales component that involves identifying client needs and helping connect businesses with appropriate services when applicable.
Responsibilities
• Meet with business clients in scheduled, in-person appointments
• Provide accurate information regarding services and offerings
• Answer client questions and address concerns professionally
• Deliver exceptional customer service during all interactions
• Assist clients in understanding available service options
• Maintain organized records of meetings and follow-up activities
• Build positive relationships with new and existing business clients
• Participate in team meetings, training sessions, and ongoing development
What Were Looking For
• Strong communication and interpersonal skills
• Professional demeanor and positive attitude
• Dependable, punctual, and comfortable in a structured environment
• Comfortable interacting with clients face-to-face on a daily basis
• Ability to work independently and as part of a team
• Customer service, retail, hospitality, or sales experience is a plus, but not required
• Entry-level candidates are encouraged to apply
Compensation & Growth
• Full-Time W-2 position
• First-year earnings typically range from $45,000–$60,000
• Paid training provided
• Performance-based advancement opportunities
Additional Information
• Business-to-business (B2B) client environment
• Fully in-person role based in Midtown Manhattan
• Monday–Friday schedule
• Daily on-site attendance is required
• No remote or hybrid option available
Vacancy posted 3 hours ago
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