Night Auditor

Night Auditor About Us Our hotel teams’ fundamental strategy is to provide memorable experiences for our guests, which our team implements on a daily basis through exceptional customer service. Each associate takes a lot of pride in our hotels. We believe that makes a huge difference in our operations. Job Description The Night Auditor is responsible for balancing the revenue and expense transactions, which occurred during the day at the hotel. Benefits

• Paid time off and holidays
• Dental, & Vision Insurance
• Life Insurance
• Short & Long Term Disability
• Accidental Insurance
• Hospital Indemnity
• Critical Illness
• Flex Spending Account
• Incentives
• Employee Lunches
• Associate of the Quarter and Associate of the Year

Essential Job Functions:

• Closing and balancing all room accounts.
• Counting and balancing cash and credit card receipts.
• Balancing direct bill accounts.
• Verifying and balancing vouchers.
• Running a trial balance report.
• Investigation or analyzing out‐of‐balance situations.
• Making adjustments or corrections to accounts as needed.
• Completing various computer audit reports.
• Assist in setting up breakfast in the mornings.
• Providing information to guests about hotel policies, services and amenities.
• Responding to requests from guests for assistance and information about the local area (e.g. directions, places to eat, etc.).
• Selling rooms to “walk‐in” customers.
• Entering/changing reservation information on the computer system.
• Posting charges to guest accounts.
• Processing payments from guests.
• Making necessary corrections to guest accounts.
• Informing housekeeping department about room status/availability.
• Listening for and responding to guest complaints.
• Operating hotel switchboard or PBX.
• Cleaning the front desk / registration area and public areas.
• Maintaining daily logs.
• Maintaining proper inventories in sundry shop and business center.

Additional Responsibilities: * Any other duties assigned by Supervisor Equal Opportunity Employment Sai Hospitality Management provides equal employment opportunities to all employees and applicants. Employment decisions are based on merit, qualifications, and business needs. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law. Harassment and retaliation are strictly prohibited. Employees are encouraged to report concerns to management or Human Resources.