Sales Account Manager

Wurth International Trading America, Inc. (US-WINT) serves as a central purchasing hub in the United States, streamlining and consolidating procurement for Wurth Group divisions across the Americas. Is part of the globally renowned Wurth Group, the global market leader in the development, manufacture, and distribution of assembly and fastening materials. The globally active group includes over 400 companies represented in 80 countries with over 2,800 branches. The Würth Group has firmly established itself in the market in its core business, the manufacture of assembly and fastening materials. Headquartered in Wayne, NJ, Wurth International Trading America (US-WINT) plays a vital role in optimizing purchasing strategies and fostering collaboration across divisions, ensuring consistent quality and value for our partners. Whether you're just starting your career or looking to grow in new directions, US-WINT offers opportunities to make a lasting impact. Job Purpose As a Sales Account Manager, you will serve as the primary liaison between Wurth International Trading America and designated Würth subsidiaries ("customers") throughout the Americas. These customers operate as key business partners, and you are responsible for driving account growth, managing relationships, and ensuring alignment throughout program development and execution. This role combines sales development, customer-facing program ownership, and strategic commercial coordination to expand product offerings and deliver value-driven solutions. You will identify growth opportunities, bring forward new initiatives, and work with customers to develop purchasing strategies, including product bundling and volume leverage opportunities, that improve competitiveness and business performance. In the eyes of the customer, you represent the full lifecycle of each program. Internally, you partner with cross-functional teams who share responsibility for execution while remaining the primary advocate and voice of the customer. Externally, you are responsible for maintaining alignment, driving customer commitment, and ensuring a positive customer experience throughout each initiative. The role is well suited for highly disciplined individuals who thrive in dynamic, entrepreneurial environments. You will support initiatives across the Würth-line business area, spanning five global divisions (Metal, Auto, Wood, Industry, and Construction), and collaborate closely with Product Management, Purchasing, Supply Chain, Marketing, and other cross functional teams to deliver growth and value to assigned customers. Customer Interaction & Support Maintain current knowledge of products, industry trends, and evolving sales practices through ongoing professional development and training. Actively participate in ride-alongs with customers' sales teams to gain firsthand insight into their business, sales processes, customer interactions, and market opportunities. Perform benchmarking analyses with other Würth subsidiaries to identify best practices, growth opportunities, and potential markets. Present product solutions and business opportunities to customers, prepare sales presentations and proposals, coordinate promotional activities, and support training efforts that drive product adoption and sales growth. Proactively organize and participate in customer visits, prepare and distribute meeting minutes, update customer project lists, and follow up on action items. Support the development of team members through knowledge sharing, cross-training, and collaboration across functions. Conduct pricing analysis to assess product viability in the market and ensure company profit goals are met. Create quotes and proposals for both existing and new projects. Negotiate and renegotiate terms with customers consistently by phone, email, and in person. Administer pricing, maintain SAP pricing records, and develop quarterly and ad hoc price lists as required. Information & Performance Management Gather and communicate information required to support new programs, features, and offers while ensuring customer requirements are clearly understood by internal teams. Coordinate with internal teams to understand launch readiness and communicate key milestones, risks, and status updates to customers. Develop a deep understanding of customer experience, identify product gaps, and generate new ideas to expand market share, improve customer satisfaction, and drive growth. Analyze competitive activity and market trends to uncover customer-specific opportunities, risks, and recommendations that support growth and value creation. Define, monitor, and communicate key performance indicators (KPIs) and goals relevant to each customer relationship. Track and analyze monthly sales and product performance to support regular review meetings with the Head of Market. Attend conferences, meetings, and industry events; identify emerging trends, opportunities, and competitive insights, and communicate findings to internal stakeholders. Relationship Management Serve as the primary point of contact for all account-related business inquiries and collaborate with colleagues across departments to resolve any issues. Maintain and retain existing customers by building and nurturing long-term relationships. Respond to all inquiries, cancellation requests, and sales inquiries within specified timeframes. Communicate new products, programs, and business opportunities to customers and relevant stakeholders. Meet with customers to educate them on the benefits of products and services Foster trust and long-term partnerships through proactive communication, responsiveness, and effective expectation management. Education and Experience Requirements Bachelor’s degree in Business, Supply Chain, or related field (MBA preferred) 3–5 years in account management, sales, or project management (industrial/B2B preferred) • Experience in multi-stakeholder coordination and data-driven decision-making Preferred Skills Strong analytical and problem-solving abilities. Excellent interpersonal and communication skills. Highly organized, detail-oriented, and proactive. Comfortable working in a dynamic, entrepreneurial, and fast-paced environment. Entrepreneurial mindset with a strong customer focus and a willingness to take initiative. Ability to manage multiple priorities while maintaining strong follow-through and accountability. Strong collaboration and relationship-building skills across customers and cross-functional teams. Ability to identify opportunities, think strategically, and develop creative solutions that support customer growth. Strong commercial acumen with an understanding of customer business needs and market dynamics. Familiarity with global supply chains, industrial products, and B2B business environments. Paid time off and holidays 401(k) with company match Yearly wellness day Paid parental leave policy Monthly fitness stipend Student loan assistance Yearly professional development stipend for training Networking opportunities on a global scale #J-18808-Ljbffr Wurth International Trading America