Lab Supervisor

At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do. With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve. Benefits: • Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance. • Access to a mental health benefit at no cost. • Employer provided life and disability insurance. • $5,250 Tuition Reimbursement per year. • Immediate 401(k) match. • 40 hours paid volunteer time off. • A culture committed to community engagement and social impact. • Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met. Position Highlights: Full-Time Hours: Rotating Schedule. On-Call Weekends. On-Call Evenings. Location: Downers Grove. Travel is Required. The Supervisor Lab – Sections coordinates all activities of technical and/or non-technical functions of the department under the supervision of the department Manager/Director. Maintains specified medical laboratory equipment performance by establishing quality standards; developing operations, quality, and troubleshooting procedures; certifying instrument performance; arranging equipment replacement, service, and repair. Responsible for overall productivity, service, and staff development with technical laboratory personnel. Maintains quality results by participating in the laboratory quality assurance program; consulting with Laboratory Manager/Director; performing proficiency surveys; reviewing quality control and quality assurance programs; maintaining records within section scope Maintains pre analytical variation which includes accessioning, specimen processing, and reviews policies and procedures for responsible section of the Laboratory Maintains state of readiness for accreditation inspections with College of American Pathologists (CAP), Centers for Medicare and Medicaid (CMS), licensing for Clinical Laboratory Improvement Amendments (CLIA) Ensures section is compliant with Occupational Safety and Health Administration (OSHA) regulations Monitoring reports for the section’s identified quality assurance program’s metrics, including but not limited to the following: turnaround times of results, view critical results, testing volumes, lab site to lab site volume, peek time testing and accurate results The Laboratory Section Supervisor is responsible for the selection, training, evaluation, and necessary discipline of technical staff Maintains medical laboratory productivity by monitoring workload of functional areas; identifying peak and slack periods; making operational or staffing adjustment within section Qualified candidate will also hold annual reviews and competency evaluations for technical staff Responsible for the oversight of the daily schedule for all staff to ensure adequate staff coverage at all Duly locations to provide the needed laboratory service hours, including approving vacation and other time-off requests of staff to maintain coverage The Section Supervisor is responsible for implementation of new programs, tests, methods, instrumentation, and procedures by investigating alternatives; preparing proposals; developing and performing parallel testing; monitoring progress within respective section Calibration verification and method review of new tests Comparison of old methods to new methods Laboratory Information system (LIS) verification and review with Laboratory Manager Writing CLSI procedures / SOP for submission to Laboratory Manager/Director for review SUPERVISORY/MANAGEMENT SCOPE Responsible for oversight of staff primarily assigned to section in conjunction with the Laboratory Manager(s) Local travel required 50-75% of the time to manage personnel within regional areas of Duly Health and Care. Education License / Registration / Certification Medical Laboratory Scientist (Medical Technologist) (MLS/MT) Certification with American Medical Technologist (AMT) Histology Technologist (HTL) CPR a plus Issued by (Governing Body) AMT – American Medical Technologist ASCP – American Society for Clinical Pathology NCA – National Credentialing Agency ASMH – American Society for Mohs Histotechnology Must have a bachelor’s degree from an accredited college with minimum coursework as required by CLIA. Must have a degree in Chemical, Physical, or Biological Science or Medical Laboratory Science from an accredited institution in accordance with CLIA. Foreign educated candidates must provide a detailed credential evaluation from the IERF (International Education Research Foundation), or equivalent agency United States educated candidates must provide a detailed original transcript. Minimum of two years of experience as a lead / supervisory experience preferred. Plus, minimum of four years of laboratory experience required. Must have experience in Chemical, Physical, Histology, Mohs, Biological Science or Medical Laboratory Science within a medical laboratory setting in accordance with CLIA. Basic knowledge of OSHA, CLIA, HIPAA, and regulatory requirements. Proficient in laboratory information systems and Microsoft Office applications Minimum three years of Medical Laboratory generalist/histotechnologist experience Provides medical laboratory diagnostic and therapeutic information, products, and services by establishing specimen preparation procedures; developing and implementing analytic procedures; evaluating laboratory information; consulting with pathologist and clinicians; reporting results according to protocols mandated by regulatory and compliance agencies The compensation for this role includes a base pay range of $73,395-110,095, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package. If you are committed to putting our patients first and helping shape the future of care, you belong at Duly. Let’s start with what matters. People. Purpose. Care. At Duly Health and Care, we believe healthcare works best when it’s personal, connected, and led by people who truly care. We are a physician-led medical group built on trusted relationships, teamwork, and a shared commitment to putting patients first in every decision we make. Our team members are caregivers, collaborators, problem-solvers, and leaders. Together, we show up with compassion, act with purpose, and take ownership of the care we deliver and the experience we create. Whether you’re caring directly for patients or supporting the teams who do, your role matters here, and your voice is valued. We listen with intention, work as one, and challenge ourselves to keep improving, not for recognition, but because our patients, families, and communities count on us. Innovation at Duly isn’t about chasing what’s next for its own sake. It’s about finding better ways to deliver high-quality, affordable, and accessible care, today and into the future. If you’re looking for meaningful work, supportive teammates, and the opportunity to help shape the future of care while staying grounded in compassion and community, you’ll find your place at Duly. Current Duly Health and Care team members: Please do not apply through this external site. To be considered, log in to Workday through the OneDuly intranet and click on Career Opportunities to apply. This ensures your application is reviewed appropriately. If you have questions, please connect with your leader or HR Business Partner for support.