Customer Service Representative
Classic Collision Inc
Customer Service Representative Classic Collision is now hiring a Customer Service Representative for our Wasilla location.
Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve.
Classic Collision offers competitive pay, benefits, and career advancement opportunities.
We look forward to you joining our team! Customer Service Representative (CSR) serves as the first impression of Classic Collision's customer experience.
Responsibilities
Behaviors/Competencies:
While performing the duties of this job, the employee is regularly required to use hands, and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus. In addition, abilities for assessing the accuracy, neatness and thoroughness of the work assigned is required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential function.
Classic Collision is an Equal Opportunity Employer:
As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws.
Reasonable Accommodations:
Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individual with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or submit an online application, please
e-mail View email address on talent.com. This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online.
This job description is not a complete statement of all duties and responsibilities comprising the position.
Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve.
Classic Collision offers competitive pay, benefits, and career advancement opportunities.
We look forward to you joining our team! Customer Service Representative (CSR) serves as the first impression of Classic Collision's customer experience.
Responsibilities
- Ensures that every customer is greeted and welcomed promptly, professionally and in a welcoming and friendly manner via phone or in-person
- Explain and educate customers on repair process on a high level, including insurance claim information and processes.
- Maintain a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes
- Coordinate Rental Car /Tow companies to provide one-stop service to all customers
- Ensure all vehicles are delivered to customers by the assigned service advisor and if not available, by designated backup teammate
- May assist in customer communication throughout the repair process
- Monitor DRP assignments, estimate/repair appointments and capture rates of assignments
- Follow up on all DRP assignments present and past to maintain sales for the center
- Maintain DRP logbooks and Enterprise ARMS daily
- Secure proper payments
- Assist with reconciling invoices to payables report daily and monthly (as applicable)
- Ensure all customer comfort items are always fresh and available for customers as well as maintaining the customer waiting area
- Perform other administrative tasks and duties as required to successfully meet the needs of the business
- Other duties as assigned
- Must be at least 18 years of age
- Previous experience in customer service, sales, or other related fields is preferred.
- Must have a valid driver's license and be eligible for coverage under company insurance policy
- Effective communication (written and verbal) and interpersonal skills are required.
- Organization and multi-tasking skills, good time management, and the ability to adapt easily to fast-paced environment
Behaviors/Competencies:
- Integrity-Respect and accountability at every level and every interaction
- Customer Service-Provide the highest level of customer service while building customer satisfaction and retention
- Innovation-Develops and displays innovative approaches and ideas to our business
- Teamwork-Contributes to building a positive team spirit and supports everyone's efforts to succeed
While performing the duties of this job, the employee is regularly required to use hands, and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus. In addition, abilities for assessing the accuracy, neatness and thoroughness of the work assigned is required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential function.
Classic Collision is an Equal Opportunity Employer:
As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws.
Reasonable Accommodations:
Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individual with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or submit an online application, please
e-mail View email address on talent.com. This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online.
This job description is not a complete statement of all duties and responsibilities comprising the position.
Vacancy posted 7 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Wasilla, AK vacancy
$45 per hour
...ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and... ...big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home...SuggestedHourly payWeekly payExtra incomeTemporary workFor contractorsSeasonal workRemote workWork from homeFlexible hoursGL1
Wasilla, AK20 days ago$790 per week
Tired of call center jobs? Get paid to share your opinion instead — no headset, no scripts, no experience. Focus Group Panel is real market research — actual companies paying for honest feedback on their products. Active members earn up to $790 a week on studies...SuggestedFull timePart timeRemote workFocus Group Panel
Wasilla, AK3 days ago$21 per hour
...busy, talk with people, and learn something new every day? Batteries Plus is hiring a full-time Retail Sales Associate / Customer Service Representative in Wasilla, AK, and this role is anything but boring. If you enjoy a fast-paced retail environment where no two days...SuggestedHourly payFull timeLocal areaShift workAfternoon shiftBatteries Plus Bulbs
Wasilla, AK11 hours ago$18 - $50 per hour
...Account Representative As an Account Representative for Linda Brandon Agency you will service existing clients as well as selling to new prospects. Responsibilities:... ...required within 30 days of hire Experience in customer service or sales preferred....SuggestedHourly payFor contractors$16 - $20 per hour
...Job Description Wanted: Superstar Veterinary Client Service Representative! Full-Time Position $16-$20 depending on experience... ...stethoscope Who We're Looking For: Someone with previous customer service or veterinary experience (bonus points if you can...SuggestedFull timeLocal areaFlexible hoursNVA
Wasilla, AK4 days ago$16 - $20 per hour
...Position Full‑time Veterinary Client Service Representative. Pay ranges $16 to $20 depending on experience. We’re looking for a friendly, enthusiastic... ...and supporting clinic operations. Qualifications Prior customer service or veterinary experience. Ability to multitask,...Full timeFlexible hoursNVA General Practice
Wasilla, AK21 hours ago- ...business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in... ...Responsibilities Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding...For contractors
Linda Brandon - State Farm Agent
Wasilla, AK3 days ago - ...Description Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire...Full timePart timeLocal area
Savers
Wasilla, AK10 hours ago $15 - $17.5 per hour
...Customer Experience Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides... ...with courteous, fair, friendly, and efficient checkout service. Engages customers and patients by greeting them and offering assistance...Hourly payWork experience placementSeasonal workLocal areaFlexible hoursShift workAfternoon shiftWalgreens
Wasilla, AK1 day ago- ...As a Customer Service Representative, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person. assist customers with finding products. provide quotes and take orders. troubleshoot...
TradeJobsWorkForce
Houston, AK1 day ago $19.5 per hour
...Center / Remote] - Anywhere in U.S. / $19.50-hr / Flexible Schedule - Morning & Afternoon shifts also available - As an Overnight Customer Service Agent, you will: Provide exceptional customer service to clients through various communication channels including phone, email...Remote workWork from homeFlexible hoursNight shiftDay shiftAfternoon shiftLeading Edge Connections
Wasilla, AK26 days ago- ...Were seeking a motivated Airport Customer Service Rep, where you will support returns and exchanges in a timely manner, respond to questions by phone, email, or in-person, and work with supervisors to meet daily goals. Additional duties include assist with packaging,...Weekly payFlexible hours
$18.3 per hour
...4. This is a Part-Time Role with Pay Starting at $18.30 Hourly. This Role Requires Bilingual Fluency in Spanish & English. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams...Hourly payContract workPart timeFor contractorsWork experience placementLocal areaAfternoon shiftSherwin-Williams
Wasilla, AK2 days ago- ...Dormont Manufacturing Co is seeking an individual committed to providing SMART customer service at our store in Wasilla, Alaska. You will assist customers in locating products, while also ensuring a safe and clean environment. The right candidate will have less than 1...Seasonal work
Dormont Manufacturing Company
Wasilla, AK1 day ago - ...We have an opening for a talented United Airlines Customer Service Agent to assist passengers with travel inquiries and check-in. Interact with customers and colleagues in a professional manner. Interact with customers and colleagues in a professional manner. Perks include...Flexible hours
TradeJobsWorkforce
Wasilla, AK3 days ago - ...Bring your energy to the role of Walmart Customer Service Representative to gain knowledge of company offerings to better serve clients, adapt to shifting priorities and business needs, and provide excellent service to customers and team members. Other duties include assist...Weekly payFlexible hoursShift work
TradeJobsWorkforce
Houston, AK1 day ago $21 per hour
...our shared vision to be the world's best and most trusted mobility company. Position The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face‑to‑face, supporting...Hourly payFull timeEnterprise
Wasilla, AK4 days ago$21 per hour
...brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily...Full timeLocal areaImmediate startEnterprise Holdings
Wasilla, AK3 days ago- ...maintain clean and organized prep areas, and create attractive displays that delight our customers. You’ll also assist with inventory management, restocking, and customer service. This role is active and fast‑paced, ideal for someone who enjoys working with food, has a...Weekly payFlexible hours
Albertsons Companies
Wasilla, AK3 days ago - Join our growing team as a Walmart Grocery Associate to perform responsibilities as a Grocery Associate. Work with your team to maintain efficiency and high standards. Stay adaptable to changing priorities and business needs. Perks include competitive pay, flexible scheduling...Flexible hours
TradeJobsWorkforce
Wasilla, AK4 days ago - ...Job Description Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the...Seasonal workRemote work
Kroger
Wasilla, AK21 hours ago - Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor...Full timePart timeSeasonal workFlexible hours
Fred Meyer
Wasilla, AK4 days ago - Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble... ...customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line...Full timePart timeLocal areaFlexible hours
Fred Meyer
Wasilla, AK1 day ago - ...Assist HR Manager, CEO, Executive Director as needed. KNOWLEDGE, SKILLS AND ABILITIES ; Strong interpersonal skills and customer service Must have knowledge of the HIPAA laws of 1996 to maintain and safeguard confidential medical and personal records Multi-...Live inWork at officeMonday to FridayAfternoon shift
Hearts and Hands of Care
Wasilla, AK2 days ago - HEARTS AND HANDS OF CARE Position Title: Office Assistant Status: Non-Exempt Reports To: Administrative Assistant/Program Coordinator SUMMARY OF JOB FUNCTIONS: The Office Assistant works under the direct supervision of HAHOC's Administrative...Part timeWork at officeMonday to Friday
Hearts and Hands of Care
Wasilla, AK21 hours ago - ...accuracy. Monitors radio, telephones and on-road provision of service for quality. Scheduling and routing vehicles for pickups/... ...Taking live reservations while communicating effectively with customers and drivers Develop relationships with customers and drivers...Flexible hours
TradeJobsWorkforce
Wasilla, AK1 day ago - ...Description: #PGM26 Job Title: Billing Representative Reports To: Billing Lead Status: Full Time Work Hours: M... ...Insurance for all scheduled outpatient procedures and outgoing services requested by IMA providers o Provide service estimate...Full timeCasual workWork at officeMonday to Friday
INTERNAL MEDICINE ASSOCIATES, LLC
Wasilla, AK4 days ago $18 per hour
...Receptionist Mat-Su Health Services has an opportunity for a Receptionist to join our Front Desk team. We are a Federally Qualified... ...-line phone system and are committed to providing high quality customer service, we want to talk to you! We require a clear...Full timeTemporary workWork at officeMat-Su Health Service
Wasilla, AK3 days ago- ...• Pre-certification and front office experience preferred Representative duties • Coordinate patient arrivals and work closely with... ...continuous improvement, team development, and community service. We welcome applicants who embrace our same core values and possess...Full timeWork at officeMonday to Friday1 day per week
Orthopedic Physicians Alaska Inc
Wasilla, AK1 day ago - ...courteous and caring manner to staff and the individuals seeking services. You will be able to demonstrate your telephone etiquette and... ...scheduling position and are committed to providing high quality customer service. Telephone skills, problem solving, attention to...Full timeWork at office
Shine Bright Care, LLC
Wasilla, AK1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
Related searches
- client service representative Wasilla, AK
- bilingual customer service representative spanish english Wasilla, AK
- technical customer service advisor Wasilla, AK
- insurance customer service advisor Wasilla, AK
- customer service associate Wasilla, AK
- customer experience associate Wasilla, AK
- social service representative Wasilla, AK
- client experience specialist Wasilla, AK
- customer experience agent Wasilla, AK
- customer support agent Wasilla, AK