Data Center Analyst I

Location: Amherst, NY

Duration: 12 months

Are you ready to join a growing team?

We are seeking a detail-oriented and hands-on Data Center Analyst I to support critical data center operations and infrastructure activities. This role is responsible for installing, configuring, maintaining, and supporting systems hardware and related infrastructure while ensuring compliance with operational standards and procedures. The ideal candidate will have experience in critical operations environments, strong communication skills, and the ability to support multiple priorities in a fast-paced environment.

Key Responsibilities:

• Install, configure, and remove servers, routers, switches, security appliances, racks, patch panels, and cabling infrastructure.

• Assign and manage rack space, infrastructure ports, and network connectivity.

• Support data center equipment staging, shipping, receiving, and documentation processes.

• Collaborate with engineering and project teams to implement infrastructure changes with minimal business impact.

• Maintain technical documentation and operational records.

• Communicate technical updates, project statuses, and operational issues effectively to stakeholders and management.

• Participate in scheduled evening work and 24x7 on-call support rotations.

• Ensure adherence to company risk management policies, audit standards, and regulatory requirements.

Required Qualifications:

• Minimum of 4 years of combined higher education and/or relevant work experience.

• Experience working in critical operations environments such as data centers, hospitals, or power facilities.

• Hands-on experience with infrastructure hardware and cabling installations.

• Strong written and verbal communication skills.

• Ability to interpret technical documentation and communicate technical issues clearly.

• Strong organizational skills with a customer-focused mindset.

• Experience managing multiple priorities and providing status updates in operational environments.

Preferred Qualifications:

• Associate’s degree in Technology or a related field.

• Technical certifications or specialized training in infrastructure, networking, or data center technologies.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!

About CTG

CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.

Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit .

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.