Administrative Support Assistant

Requisition ID: req37984 Working Title: Administrative Support Assistant Pay: $14.00 Hourly Campus: Main - Albuquerque, NM Department: New Mexico Union Administration (161B) Employment Type: Student Employment Student Type: Work-Study Status: Non-Exempt Background Check Required: No For Best Consideration Date: 10/2/2026 TheAdministrative SupportAssistant position is a cross-trained(Student Union AdministrationOffice, Events and Planning Office, and Facilitieswork order system), front-line support role that provides excellent customer serviceand administrativeassistanceacross multiple service areas within the Student Union Building. These service areasincludethe Welcome Desk, AdministrativeDesk,EventsandPlanningOffice, andtheFacilities/Maintenance team. They are the first point of contact for many who enter the Student UnionBuilding,includingstudents, staff, faculty, community members, and more.Administrative SupportAssistants answer questions, direct people to various departments or locations,understand and navigate the work order system,andassistinreserving spaces.They ensure all feel welcome and receive efficient, helpful service. The SUB is looking for a candidate that can begin SUMMER 2026. Key Responsibilities General Follow established procedures and guidelines Follow confidentiality guidelines Crosstrainin multiple desk areas to ensure coverage and operational continuity Communicate effectively with supervisors and team members Maintain professionalism and friendly demeanor Welcome Desk Operations Greet andassiststudents, staff, community members, and visitors with professionalism and in a friendly manner Answeringgeneral questionsregardingcampus locations, referpeople toappropriate contacts, and have a working knowledge of campus information Maintain a welcoming, organized environment Ensure logs are up to date and maintained Administrative Desk Operations Perform basic administrative tasks such as filing, scanning, and receivingmail. Support Administrative Office operations byassisting staff as needed Event Planning Operations Reserving rooms Assistwith scheduling andmanagingroom reservations using EMS Communicatemeeting space availability to customers Process requests, inquiries, updates, and cancellations Facilities Knowledgeablein navigating work order system Ability to place and retrieve work orders for facilities team Required Qualifications Strong customer service and communication skills Ability to multitask and work independently Basic computer skills and willingness to learn now systems Strong organization and problem-solving skills Performs miscellaneous job-related duties as assigned Preferred Qualifications Prior customer service oradministrativeexperience Prior experience with schedulingandbookingmeetings Prior experience withwork order systems Bilingualskills (English/Spanish) preferred The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisionswithout regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or anyother protected class. #J-18808-Ljbffr The University of New Mexico