Floor Manager
Muddy Cow
Job Description Floor Manager Floor Manager: Responsible for assisting in operations of the restaurant. Helps supervise and control all activities and staff in accordance with established company standards, policies, and procedures. Assist the GM in planning, organizing, directing, and coordinating team members and resources of the restaurant in the best interests of the company to provide efficient, well-prepared, and profitable service of food, beverages, and other products, and ensures the comfort of guests while maintaining a positive reputation of the establishment. Ensures that all team members adhere to all company policies and procedures uniformly and without exception, such as uniform standards, attendance and reconciling financial transactions. Assist in coordinating the entirety of operations of the restaurant and bar area. Helps in any area of the operations as circumstances dictate. Assist in organizing and supervising shifts, establishing floor plans based on reservations and expected walk-in business. Provides assistance to team members in the execution of their work duties. Responds to and resolves customer concerns and complaints. Corrects potential problems before they affect customers Maintains highest standards and consistency of quality control, hygiene, legality, health and safety. Assist in preparing and reconciling cash drawers, monitors and maintains strict and consistent adherence to company cash control policies, includes accountability and responsibility for any and all cash inconsistencies. Assist in balancing the safe before and at end of shift. Assist in ordering change as needed and disbursing of funds temporarily secured in company safe. Disburses and documents petty cash according to company polices. Assist in implementing posted work schedules, while adjusting as necessary to cover team member call-ins or shortages and adjusts the number of staff on hand as business dictates. Maintains all inventory levels, attends to equipment issues and ensures that everything is in place for smooth operations. #J-18808-Ljbffr
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