IT Service Desk Analyst I: End-User Support & Onboarding

Xometry

Xometry is looking for an IT Service Desk Analyst based in Lexington, KY. In this role, you'll deliver first- and second-level technical support to users through Slack, Jira Service Management, and in-person. Key responsibilities include diagnosing issues, managing IT equipment, and collaborating with the IT team. Candidates need 2+ years of experience or a related degree, strong skills in Windows and macOS, and excellent customer service abilities. The role offers a competitive salary and benefits. #J-18808-Ljbffr

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Vacancy posted 4 days ago

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